Keyholder

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Client & Service Expert:

• Achieves individual sales goals.
• Develops strong product knowledge across all categories.
• Responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade experience.
• Able to develop a personal clientele through effective use of selling skills, proactive client outreach, and use of client book.

Building Brand Equity:

• Understand and communicate the Kate Spade aesthetic, brand philosophy, and lifestyle to the customer.
• Demonstrate interest and ability to work as part of a team.

Operational Excellence:

• Execute operational tasks as per company directives.
• Accurately processes all POS transactions.
• Adhere to and apply visual directives, ensuring that store standards are executed daily.
• Heightened responsibility as Keyholder for the store.

Skills And Abilities Required:

• Professional selling skills and exceptional interpersonal skills.
• Prior luxury goods experience preferred.
• Proactive ability to multi-task and prioritise.
• Works well in a team environment.

What Kate Spade Can Offer You:

• An inclusive, innovative, and fun working environment.
• Internal mobility & career progression.
• 1 paid volunteering day per year and opportunities to volunteer with global projects.
• Learning & development opportunities with our Ambassador Programme.
• Regular social events.
• Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
• Attractive employee discount.
• Compelling incentive programme.

Our Competencies for All Employees:

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems quickly and directly.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; establishes and maintains effective relationships with customers.
• Dealing with Ambiguity: Can effectively cope with change; can decide and act without having the total picture.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly one of the top performers.
• Interpersonal Savvy: Relates well to all kinds of people; builds constructive and effective relationships.
• Learning on the Fly: Learns quickly when facing new problems; open to change; enjoys the challenge of unfamiliar tasks.

Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.

Base Pay Range: £29,250.00 - £31,000.00. The salary range shown represents the full-time equivalent base pay for this position at the time of posting, in line with the EU Pay Transparency Directive.