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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer service and maximising store productivity.
- Company: Join the stylish world of Kate Spade New York, where creativity meets luxury.
- Benefits: Full-time role with opportunities for career advancement in a dynamic retail environment.
- Why this job: Be a key player in a rapidly growing brand and inspire others to shine.
- Qualifications: Retail management experience and strong communication skills are essential.
- Other info: Flexible hours, including nights and weekends, to fit your lifestyle.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Durable color, graphic prints, and playful sophistication are the hallmarks of Kate Spade New York. From handbags to clothing and décor, our exuberant approach to everyday life encourages personal style with a dash of incandescent charm. We call it living colorfully.
Primary Purpose
The Supervisor assists store management by ensuring a customer focus on the sales floor with exceptional floor supervision. As an integral member of the team, you will help to maximize store productivity and profitability by assisting in team‑building and staff development, goal setting, & by ensuring compliance with all Kate Spade standards.
We are looking for an exceptional Supervisor that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career.
Proficiencies
- Creates a high‑energy, sales‑and‑service‑focused environment
- Ensures all customers are serviced according to the Kate Spade approach standard
- Inspires the team to meet and exceed performance standards
- Takes initiative to act on development needs
- Maintains a confident and/or commanding floor presence
- Acts as an advocate for the team
- Creates partnerships with team members
- Represents the brand appropriately in all situations
Qualifications
- Experience in a retail service environment in a position of management
- Knowledge of, and ability to use, Microsoft Excel, Word, PowerPoint, and Outlook
- Ability to communicate effectively with customers and staff and manoeuvre the sales process
- Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and public holidays
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Sales, Other, and Customer Service; Retail Apparel and Fashion, Manufacturing, and Retail
Equal Opportunity Statement
Kate Spade is an equal‑opportunity and affirmative action employer. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
Supervisor I - KS UK Cheshire Oaks (37.5 Hours) in England employer: kate spade new york
Contact Detail:
kate spade new york Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor I - KS UK Cheshire Oaks (37.5 Hours) in England
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Kate Spade's products, values, and customer service approach. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at industry events. They can provide insider tips and might even refer you directly to hiring managers, giving you a leg up in the application process.
✨Tip Number 3
Prepare for role-play scenarios! As a Supervisor, you'll need to demonstrate your leadership skills. Practice how you'd handle various situations on the sales floor, like resolving customer complaints or motivating your team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Kate Spade family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Supervisor I - KS UK Cheshire Oaks (37.5 Hours) in England
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love seeing how candidates express themselves, so don’t be afraid to add a touch of your unique style to your cover letter and CV.
Tailor Your Application: Make sure to tailor your application to the Supervisor role at Kate Spade. Highlight your relevant experience in retail management and how you can create that high-energy, customer-focused environment we’re looking for.
Be Specific About Your Achievements: Use specific examples to showcase your achievements in previous roles. Whether it’s boosting sales or leading a successful team project, we want to see how you’ve made an impact in your past positions.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Kate Spade family!
How to prepare for a job interview at kate spade new york
✨Know the Brand Inside Out
Before your interview, dive deep into Kate Spade's history, values, and product lines. Understanding their playful sophistication and how they encourage personal style will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated others and exceeded performance standards. This will demonstrate your ability to create that high-energy environment they’re looking for.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer interactions. Think of specific instances where you provided exceptional service or resolved conflicts. This will show your understanding of the Kate Spade approach to customer service and your ability to maintain a confident presence on the sales floor.
✨Be Ready to Discuss Flexibility
Since the role requires a flexible schedule, be prepared to discuss your availability. Highlight your willingness to work nights, weekends, and holidays, and share any previous experiences where you adapted your schedule to meet business needs.
