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- Tasks: Lead the store team, maximise productivity, and ensure top-notch customer service.
- Company: Join Kate Spade New York, a vibrant global lifestyle brand known for its bold designs.
- Benefits: Enjoy career advancement opportunities, a dynamic work environment, and a chance to inspire others.
- Why this job: Be part of a rapidly expanding luxury brand that values creativity and community.
- Qualifications: Retail management experience and proficiency in Microsoft Office are essential.
- Other info: Flexible working hours, including nights and weekends, are required.
The predicted salary is between 28000 - 42000 ÂŁ per year.
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Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
Primary Purpose
The Assistant Store Leader leads the store with their Store Leader by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Kate Spade Standards.
We are looking for an exceptional Assistant Store Leader that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career.
PROFILE
The Successful Individual Will Leverage Their Proficiency To
- Take ownership and accountability for store and support the Store Leader;
- Show leadership through role modeling Kate Spade Service behaviors and Kate Spade selling standards;
- Demonstrate empowerment to solve customer problems and meet customers’ needs;
- Inspire team to meet and exceed performance standards;
- Acts as advocate for the team, able to motivate others to achieve results;
- Communicates effectively with store leader, peers, supervisors, and corporate partners;
- Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results;
- Able to influence others to gain support to achieve goals and complete projects;
- Demonstrates effective time management skills.
The Accomplished Individual Will Possess
- Experience in a retail service environment in a position of management;
- Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
- Ability to communicate effectively with customers and staff and manoeuvre the sales;
- Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays.
Our Competencies for All Employees
- Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person\’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant\’s or employee\’s qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Other, and Customer Service
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Industries
Retail Apparel and Fashion, Manufacturing, and Retail
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Assistant Store Manager employer: kate spade new york
Contact Detail:
kate spade new york Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with Kate Spade's brand values and customer service standards. Understanding their unique approach to retail will help you demonstrate how you can embody these principles in your role as an Assistant Store Manager.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated a team in the past. Be ready to discuss specific situations where you inspired others to exceed performance standards, as this aligns perfectly with the role's requirements.
✨Tip Number 3
Network with current or former employees of Kate Spade. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your discussions with the hiring team.
✨Tip Number 4
Prepare to discuss your experience with time management and flexibility. The role requires adapting to various schedules, so having concrete examples of how you've successfully managed your time in a retail environment will be beneficial.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Use keywords from the job description, such as 'leadership', 'team building', and 'customer focus' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the Kate Spade brand and how your values align with theirs. Mention specific examples of how you've successfully led teams or improved store performance in previous roles.
Showcase Your Skills: Highlight your proficiency in Microsoft Office applications, especially Excel, as well as your ability to communicate effectively. Provide examples of how you've used these skills to achieve results in past positions.
Prepare for Potential Questions: Think about how you would respond to questions regarding your leadership style, how you handle customer complaints, and your approach to team motivation. Be ready to provide specific examples that showcase your competencies.
How to prepare for a job interview at kate spade new york
✨Show Your Leadership Skills
As an Assistant Store Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led a team in the past, highlighting your role in motivating others and achieving results.
✨Understand the Brand
Familiarise yourself with Kate Spade's brand values and product offerings. Show your passion for the brand during the interview by discussing how you can embody its colourful and optimistic spirit in your role.
✨Prepare for Customer Scenarios
Expect questions about customer service situations. Think of specific examples where you've resolved customer issues or exceeded their expectations, as this aligns with the company's focus on customer satisfaction.
✨Demonstrate Effective Communication
Effective communication is key in this role. Be ready to discuss how you communicate with team members and customers, and provide examples of how you've navigated challenging conversations in the past.
