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- Tasks: Lead customer onboarding processes and translate client needs into actionable requirements.
- Company: A leading software company in Huddersfield with a dynamic team.
- Benefits: Competitive salary, flexible working hours, and a supportive work environment.
- Why this job: Join a vibrant team and make a real difference in SaaS implementations.
- Qualifications: Experience in SaaS and understanding of law firm operations required.
- Other info: Engaging team culture with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading software company in Huddersfield is seeking a Business Analyst to own customer implementation processes. You will translate client needs into clear requirements, managing relations through complex delivery projects. This role demands strong communication with customers and technical teams alike, ensuring accurate and timely solutions.
The ideal candidate has proven experience in a SaaS environment and a solid understanding of law firm operations. Competitive salary, flexible working, and an engaging team await the right individual.
Senior Ba: Saas Onboarding employer: Katchr
Contact Detail:
Katchr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Ba: Saas Onboarding
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or industry events. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common SaaS onboarding challenges. We want to show that we understand the role and can hit the ground running with our knowledge of law firm operations.
✨Tip Number 3
Practice our communication skills! Since this role involves liaising with both customers and technical teams, let’s rehearse explaining complex concepts in simple terms. It’ll make us stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight our SaaS experience and customer management skills.
We think you need these skills to ace Senior Ba: Saas Onboarding
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in SaaS and law firm operations. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects you've worked on!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior BA role. We love seeing enthusiasm and a clear understanding of our company’s mission.
Showcase Your Communication Skills: Since this role involves liaising with customers and technical teams, make sure your application reflects your strong communication abilities. We appreciate clarity and professionalism in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Katchr
✨Know Your SaaS Inside Out
Make sure you brush up on your knowledge of SaaS products and their implementation processes. Be ready to discuss specific examples from your past experience where you've successfully managed customer onboarding and how you translated client needs into actionable requirements.
✨Master the Art of Communication
Since this role involves liaising with both customers and technical teams, practice articulating complex ideas in a simple way. Prepare to demonstrate your communication skills by discussing how you've navigated challenging conversations or resolved misunderstandings in previous projects.
✨Understand Law Firm Operations
Given the focus on law firm operations, do some research on common challenges they face and how SaaS solutions can address these. Being able to speak knowledgeably about the industry will show that you’re not just a tech whiz but also understand the client's world.
✨Prepare for Scenario-Based Questions
Expect to encounter scenario-based questions during your interview. Think of situations where you had to manage complex delivery projects and be ready to explain your thought process, decision-making, and the outcomes. This will showcase your problem-solving skills and ability to handle pressure.
