Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer implementations, translating needs into clear requirements and ensuring successful delivery.
- Company: Join Katchr, a dynamic SaaS company focused on improving client experiences.
- Benefits: Enjoy a competitive salary, generous holiday, profit-sharing, and private healthcare.
- Why this job: Make a real impact by enhancing customer journeys and driving project success.
- Qualifications: Experience in SaaS environments, strong understanding of law firm operations, and excellent communication skills.
- Other info: Flexible working options and a supportive team environment for career growth.
The predicted salary is between 50000 - 60000 ÂŁ per year.
As a Business Analyst at Katchr, you will be a key owner of customer implementation activity. You’ll work closely with customers and internal teams to translate agreed needs into clear requirements, guide delivery through to completion, and ensure the final solution meets expectations. You will sit within our Customer Onboarding function, acting as the primary client contact during implementations and migrations. This role is central to improving consistency, quality, and predictability of delivery across the Katchr customer base.
What the day to day looks like
- Requirements & Business Rules: Own the definition of customer requirements and business rules for each implementation. Translate customer needs into clear, structured documentation that can be delivered by technical teams. Define and agree reporting logic, calculations, configuration, and data behaviour. Ensure requirements are explicit, agreed with the customer, technically feasible within Katchr, clearly understood by the developers, and remain aligned as requirements evolve during delivery. This part of the role requires a strong understanding of law firm workflows, legal finance, and how operational data is structured and reported.
- Implementation & Delivery Ownership: Act as the client‑facing lead throughout the implementation phase. Own delivery plans, priorities, and timelines for assigned customers. Run regular implementation calls and provide clear progress updates. Coordinate internal delivery activity across BI, engineering, and technical teams. Proactively manage risks, dependencies, and delivery challenges. Serve as the escalation point for customers during implementation. You are accountable for delivery outcomes, even though build activity is completed by specialist teams.
- Scope Control & Change Management: Maintain a clear boundary between agreed scope and new requests. Identify when additional requirements should be handled as Change Requests. Lead clear, pragmatic conversations with customers about impact on timelines and effort. Protect delivery focus while maintaining strong, trusted customer relationships.
- Data Migration, Validation & Release Readiness: Support and coordinate PMS migrations and data‑led implementations. Work with customers, PMS vendors, and Katchr engineers on data mapping and reconciliation, validation and acceptance criteria, testing and issue resolution. Ensure solutions are accurate, fit for purpose, and ready for release. Support post‑go‑live validation where required.
What we’re looking for
- Experience & Capability: Proven experience as a Business Analyst in a SaaS, data, or systems‑led environment. Hands‑on involvement in system implementations and/or data migrations. Comfortable owning long‑running, client‑facing delivery projects. Able to work confidently with technical teams without needing to code.
- Domain & Technical Understanding: Strong understanding of law firm operations, including Practice Management Systems. Comfortable working with system configuration, data structures, and reporting logic. Able to discuss workflows, constraints, and trade‑offs with both customers and engineers.
- Delivery Mindset: Structured, organised, and detail‑oriented. Confident running customer calls and managing expectations. Calm and credible under pressure. Clear, concise communicator in both writing and conversation.
Where you’ll work: You’ll spend time in our Huddersfield hub during onboarding, particularly early on, to build product knowledge and relationships. Beyond that, we support flexible working.
What we value: Katchr people are CACTI: Customer Focused · Authentic · Collaborative · Transparent · Improvers. Our Katchr Values were selected based on real talent within the team and real examples of the work they do - and we’re always driving ways to celebrate and reward these great stories. This role is critical to delivering those values during the most sensitive phase of the customer journey.
What you’ll get from us: Salary £50,000 - £60,000, 25 days holiday plus Bank Holidays, Annual profit‑sharing bonus, Private Healthcare via Vitality, 5% Pension contribution, Unlimited training budget, Flexible working and a remote‑first approach, A highly capable, supportive delivery and engineering team.
Senior Business Analyst in Huddersfield employer: Katchr
Contact Detail:
Katchr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst in Huddersfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Business Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to business analysis. Think about how you’d handle client-facing situations or manage delivery challenges. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Showcase your understanding of law firm operations and Practice Management Systems during conversations. This will demonstrate your expertise and make you stand out as a candidate who truly gets the role. We’re looking for someone who can hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Business Analyst in Huddersfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Business Analyst role. Highlight your experience with customer implementations and data migrations, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it’s crucial to demonstrate your clear and concise communication style. Use examples in your application that show how you’ve effectively managed client expectations and delivered updates in previous roles.
Highlight Relevant Experience: Don’t forget to emphasise your hands-on experience in SaaS or systems-led environments. Mention specific projects where you’ve owned delivery plans and worked closely with technical teams, as this will resonate well with us at Katchr.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Katchr
✨Know Your Stuff
Make sure you have a solid understanding of law firm operations and Practice Management Systems. Brush up on your knowledge of data structures and reporting logic, as you'll need to discuss these with both customers and technical teams during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed client-facing delivery projects or handled data migrations. Highlight how you’ve translated customer needs into clear requirements and how you’ve maintained strong relationships throughout the process.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage scope control. Think about how you would handle change requests and communicate impacts on timelines to clients. Practising these scenarios can help you articulate your thought process clearly.
✨Demonstrate Your Delivery Mindset
During the interview, convey your structured and detail-oriented approach. Be prepared to discuss how you manage expectations and keep calm under pressure. Use examples to illustrate your communication style and how you ensure clarity in both writing and conversation.
