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- Tasks: Provide admin support to nurses and assist with visitor queries.
- Company: Join the Great Western Hospitals NHS Foundation Trust, a key player in healthcare.
- Benefits: Flexible shift times and training provided; be part of a supportive team.
- Why this job: Make a difference in patient care while developing your skills in a dynamic environment.
- Qualifications: Good interpersonal and IT skills; NHS system knowledge is a plus but not essential.
- Other info: Evening shifts available; apply by 6 Dec 2024.
Please note: This vacancy is for 27 hours - evening cover, from 5pm onwards to meet the needs of the service. Teal ward has an exciting opportunity available for an efficient and motivated person to join our team. The successful applicants must demonstrate good interpersonal and IT skills. Knowledge of the NHS computer systems would be advantageous; however, training will be available for the successful candidates. Your role will include the provision of administrative support to the nurses within a busy unit. We are seeking a team player who is able to work under pressure and prioritise their own workload, whilst responding to the needs of the department. Shift times can be negotiated to suit the needs of the department and the individual.
Responsibilities:
- Support ward staff by undertaking administration duties.
- Answer the intercom and welcome visitors to the department.
- Act as a contact point for the ward for patients' relatives and other visitors. Respond to all queries ensuring confidentiality is maintained.
- Ensure telephone calls are responded to in a pleasant manner.
- Refer all telephone calls in relation to clinical matters to the nurses.
This advert closes on Friday 6 Dec 2024.
Proud member of the Disability Confident employer scheme.
Ward Clerk Great Western Hospitals NHS Foundation Trust employer: Katalysysts Consulting
Contact Detail:
Katalysysts Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk Great Western Hospitals NHS Foundation Trust
✨Tip Number 1
Familiarise yourself with the NHS computer systems, even if you haven't used them before. You can find online resources or tutorials that cover the basics, which will show your initiative and readiness to learn.
✨Tip Number 2
Practice your interpersonal skills by engaging in conversations with friends or family. Being able to communicate effectively is crucial for this role, so consider role-playing scenarios where you might need to welcome visitors or handle queries.
✨Tip Number 3
Demonstrate your ability to work under pressure by sharing examples from past experiences during any informal chats or interviews. Think of situations where you successfully managed multiple tasks at once and how you prioritised your workload.
✨Tip Number 4
Show your enthusiasm for teamwork by discussing your previous collaborative experiences. Highlight how you contributed to a team environment and supported colleagues, as this is key for the role of a Ward Clerk.
We think you need these skills to ace Ward Clerk Great Western Hospitals NHS Foundation Trust
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Ward Clerk position. Highlight key skills such as interpersonal and IT skills that are essential for the role.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills. Emphasise any previous administrative roles, particularly in healthcare settings, and mention your ability to work under pressure and prioritise tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying to Great Western Hospitals NHS Foundation Trust. Mention your understanding of the NHS environment and how your skills align with the needs of the ward.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Katalysysts Consulting
✨Showcase Your Interpersonal Skills
As a Ward Clerk, you'll be interacting with patients, relatives, and staff regularly. Make sure to highlight your ability to communicate effectively and maintain a friendly demeanour during the interview.
✨Demonstrate IT Proficiency
While knowledge of NHS computer systems is advantageous, it's important to show your general IT skills. Be prepared to discuss any relevant software you've used in previous roles and express your willingness to learn new systems.
✨Emphasise Teamwork and Flexibility
The role requires a team player who can work under pressure. Share examples from your past experiences where you successfully collaborated with others and adapted to changing priorities or workloads.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult visitors or managing multiple tasks at once. Think of examples that demonstrate your problem-solving skills and ability to maintain confidentiality.
