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- Tasks: Coordinate patient appointments and provide top-notch customer service.
- Company: Reputable healthcare provider dedicated to patient care.
- Benefits: Full-time contract with competitive salary and training opportunities.
- Why this job: Make a difference in patients' lives while developing your administrative skills.
- Qualifications: GCSEs in Maths and English, plus strong admin and customer care experience.
- Other info: Join a supportive team in a dynamic healthcare environment.
The predicted salary is between 30000 - 42000 £ per year.
A healthcare service provider is seeking an administrator to provide a professional service to patients booking appointments. The role requires significant administrative experience, strong customer care skills, and proficiency in Excel and Word. Candidates should have GCSEs including Maths and English. The position offers a full-time contract and is based in Swindon, UK. Ideal applicants will possess a willingness to undertake NHS-specific IT training and have administrative experience in a customer-focused environment.
Outpatient Appointment Coordinator in Swindon employer: Katalysysts Consulting
Contact Detail:
Katalysysts Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outpatient Appointment Coordinator in Swindon
✨Tip Number 1
Make sure you research the healthcare provider before your interview. Knowing their values and services will help us tailor our answers and show genuine interest in the role.
✨Tip Number 2
Practice common interview questions related to customer care and administration. We can even role-play with a friend to boost our confidence and refine our responses.
✨Tip Number 3
Prepare some questions to ask at the end of the interview. This shows that we’re engaged and keen to learn more about the team and the role.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and keep us on their radar.
We think you need these skills to ace Outpatient Appointment Coordinator in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and customer care skills. We want to see how your background fits the Outpatient Appointment Coordinator role, so don’t be shy about showcasing relevant experiences!
Show Off Your Skills: Since proficiency in Excel and Word is key, include specific examples of how you've used these tools in previous roles. We love seeing candidates who can demonstrate their tech-savviness in a practical way!
Be Professional Yet Personable: When writing your cover letter, strike a balance between professionalism and a friendly tone. We’re looking for someone who can provide a warm service to patients, so let your personality shine through while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Katalysysts Consulting
✨Know Your Stuff
Make sure you brush up on your administrative skills, especially in Excel and Word. Familiarise yourself with common appointment booking systems and NHS-specific IT tools. This will show that you're not just a good fit for the role but also proactive about learning.
✨Customer Care is Key
Since this role revolves around patient interaction, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond to help someone. This will demonstrate your commitment to patient care.
✨Dress the Part
Even though it’s a healthcare setting, first impressions matter! Dress smartly and professionally for your interview. It shows respect for the role and the organisation, and it helps you feel more confident as well.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team you'll be working with, the training process for NHS-specific IT, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
