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- Tasks: Lead a large store, drive sales, and create an amazing customer experience.
- Company: People-focused retail business in Swansea with a vibrant culture.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Why this job: Shape a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Retail management experience and strong leadership skills.
- Other info: Join a company that values positivity and adaptability in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you a strong Retail leader with experience of managing a large format store? I am recruiting for a General Store Manager for a real people focused business based in Swansea.
Responsibilities
- Take full ownership of the store management, ensuring everything is in place to hit commercial targets with responsive management of budgets and cost controls.
- Overseeing the complete business operation, maximising profitable sales and growth while creating a unique customer focussed environment.
- Taking the lead in creating a great place to work for everyone on a day-to-day basis whilst thinking ahead to ensure your team have a development journey.
- Sparking your team’s passion for delivering the best customer experience possible by creating a brilliant customer journey.
- Observing your team’s service levels, identifying ways they can improve and finding the best way to suit that individual in coaching them to improve.
- Working closely with our central support teams, maintaining excellent communication, stock supply and response.
- Ensuring all compliance with health & safety regulations, whilst caring for employee and customer welfare at all times.
Who we are looking for
- Retail management expertise with proven experience of leading multiple direct reports and their teams.
- Commercial awareness and understanding of budgets, profitability from driving retail sales and improved ways of working.
- Ability to identify training needs. You’ll be effectively coaching and training all levels ensuring teams are delivering a first-class customer experience.
- Excellent communication skills. You’ll ensure that successful initiatives and actions are shared across the business and that performance is monitored.
- Adaptability. You’ll act quickly and enthusiastically to changing priority, workload and concepts.
- Positivity managing change. You’ll lead the team through each season with care and motivation to deliver best.
- Can demonstrate their values at all times.
The role comes with lots of benefits, no car allowance as the role is based at one-site. If you have any questions, please contact Keith Tottingham at KAT Recruitment.
General Store Manager in Gorseinon employer: KAT Recruitment
Contact Detail:
KAT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Store Manager in Gorseinon
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know about opportunities at companies you're interested in. A friendly chat can sometimes lead to a job offer before it even gets advertised!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about creating a great place to work, be ready to share how you can contribute to that environment. Show them you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your responses to common interview questions, especially those around leadership and customer experience. We want you to shine when discussing how you've successfully managed teams and improved service levels in the past.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Store Manager in Gorseinon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your retail management expertise and any achievements that showcase your ability to lead teams and drive sales.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the General Store Manager role. Share specific examples of how you've created a customer-focused environment and developed your team in previous positions.
Showcase Your Communication Skills: Since excellent communication is key, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it reaches the right people. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at KAT Recruitment
✨Know Your Store Inside Out
Before the interview, make sure you research the store's current performance, customer feedback, and any recent changes. This will show your potential employer that you're genuinely interested and ready to take ownership of the store management.
✨Showcase Your Leadership Style
Be prepared to discuss your approach to leading a team. Think of specific examples where you've successfully motivated your team or improved service levels. Highlight how you can create a positive work environment while driving commercial success.
✨Demonstrate Commercial Awareness
Brush up on your understanding of budgets and profitability. Be ready to discuss how you've managed costs in previous roles and how you plan to maximise sales in this new position. Showing that you can think strategically will impress your interviewers.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing change or coaching team members. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you convey your adaptability and problem-solving skills effectively.