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For Companies At a Glance
- Tasks: Manage daily cafe operations and lead a passionate team to deliver exceptional service.
- Company: Join Kaspa's, the UK's top dessert-only dining experience with a fun atmosphere.
- Benefits: Earn £36,000 plus bonuses, with immediate start and full-time hours.
- Why this job: Be part of a vibrant team and create memorable experiences for dessert lovers.
- Qualifications: Strong leadership and customer service skills required.
- Other info: Opportunity for career growth in a dynamic and exciting environment.
The predicted salary is between 36000 - 40000 £ per year.
We are seeking a dynamic and dedicated individual capable of managing the daily operations of a cafe and brunch establishment. The ideal candidate will demonstrate strong leadership and excellent customer service skills. You will be responsible for ensuring all food and hygiene regulations are adhered to meticulously and maintaining high standards across the board.
Key Responsibilities
- Organize and schedule staff shifts efficiently.
- Provide exceptional customer service and drive sales through effective upselling techniques.
- Lead by example, setting the standard for other staff members.
- Collaborate on new business initiatives and menu updates.
- Manage relationships with food and drink suppliers.
- Conduct weekly stock checks and place orders as needed.
- Ensure compliance with company policies regarding cash, equipment, and property.
- Oversee cleaning operations to maintain a safe and hygienic working environment.
- Train staff to uphold company standards.
- Work closely with management to develop strategies for increasing sales.
Position Details
- Job Type: Full-time.
- Salary: £36,000 plus bonus.
Additional Information
- Experience: Required
- Languages: English – Advanced
- Employment: Full-time
- Salary: £36,000 – £40,000 yearly
- Benefits: Bonus
- Starting time: Immediate start!
About Kaspa's
Kaspa’s is the UK’s leading dessert-only dining experience, known for its vibrant atmosphere, eye-catching presentation, and an indulgent menu of sweet treats that celebrate all things dessert. Kaspa’s focuses on quality, variety and fun.
Brunch cafe Manager employer: Kaspas
Contact Detail:
Kaspas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brunch cafe Manager
✨Tip Number 1
Get to know the cafe scene! Visit local brunch spots and chat with managers or staff. This will give you insights into what works and what doesn’t, plus it’s a great way to network.
✨Tip Number 2
Show off your leadership skills during interviews. Share specific examples of how you've motivated teams or improved customer service in past roles. We want to see that you can lead by example!
✨Tip Number 3
Don’t just apply; engage! Reach out to us on social media or through our website. Show your enthusiasm for the role and the company – we love seeing candidates who are genuinely interested.
✨Tip Number 4
Prepare for situational questions. Think about how you’d handle busy shifts, manage stock, or deal with customer complaints. We want to know you can keep things running smoothly under pressure!
We think you need these skills to ace Brunch cafe Manager
Some tips for your application 🫡
Show Your Passion for Brunch: When writing your application, let your love for brunch and café culture shine through! We want to see how excited you are about creating a vibrant atmosphere and serving up delicious dishes.
Highlight Your Leadership Skills: Make sure to showcase any previous experience in managing teams or leading by example. We’re looking for someone who can inspire others and maintain high standards, so share those stories!
Be Detail-Oriented: Since you'll be responsible for food and hygiene regulations, it’s crucial to demonstrate your attention to detail. Mention any relevant experience you have with compliance and maintaining cleanliness in a café setting.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to read your application!
How to prepare for a job interview at Kaspas
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the cafe's menu and any special offerings. This shows your genuine interest in the role and allows you to discuss how you can contribute to menu updates or new business initiatives.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you set standards for staff or improved customer service. This will demonstrate your capability to lead by example, which is crucial for this role.
✨Master the Art of Upselling
Think about effective upselling techniques you’ve used before. Be ready to share these strategies during the interview, as driving sales is a key responsibility. Highlight how you can train staff to enhance their upselling skills too.
✨Emphasise Hygiene and Compliance Knowledge
Brush up on food and hygiene regulations relevant to the cafe industry. Be prepared to discuss how you would ensure compliance and maintain high standards in cleanliness and safety, as this is vital for the role.