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- Tasks: Collect rent, manage tenant relationships, and support housing benefit queries.
- Company: Join a respected property management company with a proactive team.
- Benefits: Enjoy free parking and extensive career progression opportunities.
- Why this job: Make a real impact by helping tenants maintain successful tenancies.
- Qualifications: Full UK driver's license required; experience in property management is a plus.
- Other info: Travel across London to meet tenants and resolve issues.
The predicted salary is between 20000 - 28000 £ per year.
A long-established and respected property management company is seeking a Rent Collection Officer to join their proactive and supportive rents team. This is a fantastic opportunity for someone who enjoys working directly with tenants, resolving issues, and supporting individuals in maintaining successful tenancies.
In this role, you will be responsible for collecting rent, managing tenant relationships, and providing guidance on housing benefits, including Universal Credit. You will regularly travel to meet tenants in person, so a full UK drivers license is essential.
Key Responsibilities:- Rent Collection: Monitor and collect rent payments, ensuring tenant accounts are up to date.
- Tenant Engagement: Visit tenants to build relationships, resolve issues, and encourage timely payments.
- Benefit Support: Help tenants understand and manage housing benefits, including Universal Credit.
- Document Verification: Check and process rent-related documentation accurately.
- Compliance: Ensure all actions comply with housing regulations and internal policies.
- Travel: Visit tenants at various locations as part of day-to-day duties.
- Full UK drivers license & transport is essential.
- Good understanding of housing benefits and Universal Credit is ideal.
- Experience within property management would be ideal.
- Excellent communication skills.
- Happy to travel across London to meet with clients.
- Free parking.
- Hours 9.15 am - 5.30 pm.
- Extensive career progression.
Rent Collections Officer in North London employer: Kasmir Associates
Contact Detail:
Kasmir Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Collections Officer in North London
✨Tip Number 1
Familiarise yourself with the housing benefits system, especially Universal Credit. Understanding how these benefits work will not only help you in your role but also impress us during the interview.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've successfully resolved tenant issues in the past. We value candidates who can demonstrate their ability to build strong relationships.
✨Tip Number 3
Be ready to discuss your experience with property management or similar roles. Highlight any relevant achievements that showcase your ability to manage tenant relationships effectively.
✨Tip Number 4
Since travel is a key part of this role, ensure you have a reliable means of transport and be prepared to discuss your flexibility in travelling across London to meet tenants.
We think you need these skills to ace Rent Collections Officer in North London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and tenant engagement. Emphasise any previous roles where you collected rent or supported tenants with housing benefits.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for helping tenants and your understanding of housing benefits. Mention your communication skills and willingness to travel across London, as these are key aspects of the role.
Highlight Relevant Skills: In your application, focus on skills such as problem-solving, relationship building, and compliance with regulations. These are crucial for a Rent Collection Officer and will make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in this role.
How to prepare for a job interview at Kasmir Associates
✨Know Your Housing Benefits
Familiarise yourself with housing benefits and Universal Credit before the interview. Being able to discuss these topics confidently will show your understanding of the role and your ability to support tenants effectively.
✨Demonstrate Communication Skills
Prepare examples of how you've successfully communicated with clients or tenants in the past. Highlighting your ability to build relationships and resolve issues will be crucial for this position.
✨Show Your Organisational Skills
As a Rent Collection Officer, you'll need to manage multiple tenant accounts. Be ready to discuss how you stay organised and ensure timely rent collection, perhaps by sharing specific tools or methods you use.
✨Be Ready to Discuss Travel Logistics
Since the role requires travelling across London, be prepared to talk about your experience with travel and how you plan to manage your time effectively while visiting tenants. This will demonstrate your readiness for the job's demands.
