Associate Account Manager

Associate Account Manager

Full-Time 28800 - 48000 £ / year (est.) No home office possible
K

At a Glance

  • Tasks: Engage with clients, understand their needs, and drive sales through proactive communication.
  • Company: Kaseya is a leading IT management solutions provider, empowering businesses globally since 2000.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth, education, and competitive commissions.
  • Why this job: Join a consultative sales culture that values relationships and offers significant career advancement.
  • Qualifications: 1+ years in sales, driven, coachable, and exceptional communication skills required.
  • Other info: Be part of a team that prioritises customer success and continuous improvement.

The predicted salary is between 28800 - 48000 £ per year.

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

Are you a proactive, results-oriented individual looking to accelerate your career in software sales? If you thrive in a consultative sales culture with ample advancement opportunities and executive support, Kaseya Is the place to be. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.

As an Associate Account Manager at Kaseya, you will:

  • Be responsible for proactively engaging with clients to understand their evolving needs and business objectives. This includes learning about their business, initiating regular communications to anticipate challenges, and providing pre-emptive solutions to enhance customer experience.
  • Partner closely with customers to identify cross-sell and upsell opportunities, leveraging additional features or services to drive revenue growth.
  • You will also identify expansion opportunities within existing accounts and work with customers to align strategies for mutual success.
  • Monitor usage metrics and address any potential adoption hurdles proactively, adhering to sales checklists, processes, and timelines to effectively execute cross-sell, upsell, and expansion strategies.
  • Be driven by communication, relationships and sales. You understand that the quality of your customer relationship has a direct correlation to the achievement of your sales goals.

To excel in this role, you will develop an understanding of our products and their integrations, allowing you to propose their value to customers effectively. You will proactively educate customers on new features, updates, and best practices, providing personalized sessions to ensure they optimize the full potential of IT Complete. Collaboration with specialists and other teams will be essential to engage customers in product value and drive sales.

Furthermore, you will collaborate cross-functionally to support teams to address customer needs, acting as the voice of the customer to influence continuous improvements. You will participate in proactive meetings to align strategies and enhance customer experiences, supporting the onboarding process for new clients and driving proactive product adoption through tailored strategies and action plans.

This role offers a stimulating environment where you can continuously learn and grow, with opportunities for education and training to enhance your sales skills and product expertise.

Requirements:

  • 1+ years’ experience in sales
  • Driven, passionate about sales, and eager to earn significant sales commissions
  • Exceptional inside sales experience in a metrics driven, fast-paced sales environment
  • Has a proven track record of crushing sales goals
  • A motivated, coachable and competitive go-getter, a resilient achiever driven to win and excel
  • An energetic team player with exceptional organizational, interpersonal, and communication skills
  • Create weekly, monthly and rolling 6 weeks’ sales forecasts.
  • Exposure to CRM applications (Salesforce) to successfully manage leads, opportunities and accounts

If you are a resilient achiever, driven to win and excel, and meet the above qualifications, Kaseya would like to speak with you about joining our team to empower our customers\’ efficiency, profitability, and success through our award-winning IT Complete platform of products and solutions, driving our hyper-growth trajectory.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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Associate Account Manager employer: Kaseya Limited

Kaseya is an exceptional employer that fosters a dynamic and supportive work culture, where employees are encouraged to excel in their careers while contributing to the success of our clients. With a strong focus on professional development, Kaseya offers ample opportunities for growth and advancement within the fast-paced IT sector, backed by a commitment to innovation and teamwork. Located in a vibrant environment, our team thrives on collaboration and is driven by a shared passion for delivering transformative solutions to our customers.
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Contact Detail:

Kaseya Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Associate Account Manager

✨Tip Number 1

Familiarise yourself with Kaseya's products and services. Understanding their IT infrastructure and security management solutions will allow you to speak confidently about how you can help clients optimise their use of these tools.

✨Tip Number 2

Showcase your sales achievements in previous roles. Be ready to discuss specific metrics or goals you've surpassed, as Kaseya values a proven track record in sales performance.

✨Tip Number 3

Prepare to demonstrate your consultative sales approach. Think of examples where you've proactively engaged with clients to understand their needs and how you provided tailored solutions to enhance their experience.

✨Tip Number 4

Network with current or former Kaseya employees if possible. Gaining insights into the company culture and expectations can give you an edge in understanding what it takes to succeed as an Associate Account Manager.

We think you need these skills to ace Associate Account Manager

Sales Skills
Customer Relationship Management
Consultative Selling
Communication Skills
Interpersonal Skills
Organisational Skills
Proactive Problem Solving
Metrics Analysis
CRM Software Proficiency (e.g., Salesforce)
Cross-Selling and Upselling Techniques
Team Collaboration
Adaptability
Time Management
Product Knowledge
Client Onboarding

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of an Associate Account Manager at Kaseya. Highlight your relevant experience in sales and customer engagement in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with Kaseya's requirements. Emphasise your sales achievements, particularly in a metrics-driven environment, and any experience with CRM applications like Salesforce.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your proactive approach to client management. Mention specific examples of how you've successfully engaged clients and driven revenue growth in previous roles.

Showcase Your Communication Skills: Since the role requires exceptional communication and interpersonal skills, ensure your application reflects this. Use clear, concise language and demonstrate your ability to build relationships through your writing.

How to prepare for a job interview at Kaseya Limited

✨Understand Kaseya's Culture

Before your interview, take some time to learn about Kaseya's unique culture. They value proactive individuals who are committed to customer success. Show that you resonate with their values and are ready to go above and beyond for clients.

✨Demonstrate Sales Acumen

Prepare to discuss your previous sales experiences, particularly any metrics or goals you've achieved. Kaseya is looking for someone with a proven track record in sales, so be ready to share specific examples of how you've crushed sales targets in the past.

✨Showcase Your Communication Skills

As an Associate Account Manager, communication is key. Be prepared to demonstrate your interpersonal skills during the interview. Practice articulating your thoughts clearly and confidently, as this will reflect your ability to engage with clients effectively.

✨Familiarise Yourself with Their Products

Kaseya offers a range of IT management solutions. Take the time to understand their products and how they benefit customers. This knowledge will help you propose their value during the interview and show your genuine interest in the role.

Associate Account Manager
Kaseya Limited
K
  • Associate Account Manager

    Full-Time
    28800 - 48000 £ / year (est.)

    Application deadline: 2027-07-30

  • K

    Kaseya Limited

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