Repairs Officer in Brighton

Salary: £44,109 £46,444
Location: Norfolk (Field-based)
Hours: 37 hours per week | MondayFriday
Contract Type: Permanent

Repairs Officer

A leading social housing provider is seeking an experienced Repairs Officer to join their growing Maintenance team. This is a key role in ensuring high-quality, customer-focused repairs and maintenance services across their housing stock.

As an integral part of the repairs and maintenance function, you will oversee day-to-day management of contracted repairs, drive service improvements, and ensure homes are safe, well maintained and delivered to a consistently high standard.

The Role

• Manage the daily performance of external repairs contractors, ensuring high-quality, timely and cost-effective delivery.
• Undertake surveys on properties, specify works, raise orders and monitor progress through to completion.
• Provide strong budget oversight, using data and insight to drive value for money and continuous improvement.
• Carry out pre and post-inspections, health & safety audits and quality checks to ensure compliance and high standards across all works.
• Support the delivery of an efficient repairs service, contributing to strategic planning and operational improvements.
• Handle complaints, legal disrepair matters and enquiries pr…