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- Tasks: Support young people in housing by assessing needs and managing tenancies.
- Company: Join a dedicated team providing tailored support in Leicester's supported housing sector.
- Benefits: Full-time hours with flexible temporary or permanent options; Monday to Friday schedule.
- Why this job: Make a real impact by helping at-risk youth maintain their homes and improve their lives.
- Qualifications: No specific qualifications required; passion for helping others is key!
- Other info: Work in a supportive environment focused on community and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We are currently recruiting with a client based in Leicester who provide supported housing and deliver tailored support to clients in Leicestershire. They are currently recruiting for two positions within their Leicester team. Both roles are full-time at 37.5 hours per week, Monday – Friday with three days 8:30am-4:30pm and two days 1pm – 9pm. Both roles can be offered on a temporary or permanent basis. Tenancy Support Officer – Carry out a full needs assessment at the point of referral into the service to establish nature of support required by young person – Co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively – Uphold safeguarding procedures and maintain regular contact with ’at risk’ young people ensuring concerns are reported to relevant managers, colleagues or statutory agencies – Provide advice and support in relation budgeting, maximising income, reducing expenditure, dealing with debt, managing rent arrears and welfare benefits to prevent homelessness in accordance with policy, procedures and relevant regulations – You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties – Carry out and report on property inspections reviewing inventory, fabric and health, safety and environmental hazards – Help clients maximise income by tracking and monitoring individual payment schedules, recharge, rent arrears and managing voids, and addressing concerns in accordance with policy and procedures – Identify and provide support to the young person liaising with and making appropriate referrals internally and externally to assist them to maintain their tenancy, services are accessed, or agencies are aware of matters of concern in line with young persons needs and in accordance with policy and procedures
Tenancy Support Officer employer: Karter Thomas Ltd
Contact Detail:
Karter Thomas Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Support Officer
✨Tip Number 1
Familiarize yourself with the specific needs of young people in supported housing. Understanding their challenges and how to address them will show your commitment to the role and help you stand out during interviews.
✨Tip Number 2
Network with professionals in the housing support sector. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on relevant policies and regulations regarding tenancy support and safeguarding procedures. Being knowledgeable about these topics will demonstrate your expertise and readiness for the position.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully supported individuals in challenging situations. Sharing specific examples will illustrate your problem-solving skills and ability to handle the responsibilities of a Tenancy Support Officer.
We think you need these skills to ace Tenancy Support Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Tenancy Support Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in supported housing, tenancy management, or working with at-risk individuals. Use specific examples to demonstrate your skills in these areas.
Showcase Your Skills: Focus on skills that are crucial for the role, such as communication, problem-solving, and knowledge of budgeting and welfare benefits. Provide concrete examples of how you've used these skills in past roles.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific needs of the organization. Mention your understanding of safeguarding procedures and your commitment to supporting young people in maintaining their tenancies.
How to prepare for a job interview at Karter Thomas Ltd
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Tenancy Support Officer. Familiarize yourself with the key tasks such as needs assessments, tenancy management, and safeguarding procedures. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
As a Tenancy Support Officer, you'll be working closely with young people and various agencies. Be prepared to discuss your communication style and provide examples of how you've effectively supported clients in the past. Highlight any experience you have in liaising with external organizations or managing sensitive situations.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills, especially in relation to budgeting, debt management, and preventing homelessness. Prepare specific examples where you've successfully navigated challenges and helped clients find solutions, showcasing your ability to think critically under pressure.
✨Familiarize Yourself with Relevant Policies
Research the policies and regulations related to housing support and welfare benefits. Being knowledgeable about these areas will not only impress your interviewers but also show that you're committed to upholding best practices in your work as a Tenancy Support Officer.
