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- Tasks: Manage tenancies, support residents, and ensure properties are maintained to high standards.
- Company: Join a charity in Birmingham dedicated to enhancing the lives of older people.
- Benefits: Enjoy a full-time role with a competitive salary and the chance to make a real difference.
- Why this job: Be part of a supportive team that values community impact and personal growth.
- Qualifications: Experience in social housing and a clean driving license are essential.
- Other info: This is a permanent position with a 35-hour work week, Monday to Friday.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting on behalf of a charity based in Birmingham which provide a variety of services for older people. They are recruiting for a Housing & Maintenance Officer on a permanent full-time basis covering schemes on the outskirts of Birmingham. The role is 35 hours per week, Monday-Friday paying £30,000 per annum. The successful candidate must have a clean driving license and access to their own vehicle and undergo an enhanced DBS check. Day to day duties will include: – Produce/complete tenancies and explain requirements to new customers, manage all tenancy issues and complete appropriate records to enable the resolution/termination of tenancies where appropriate – Undertake day-to-day housing management duties, ensuring high standards of cleanliness are maintained within services and that rooms are prepared, ready for site inspections – Respond to arrears in a timely way, writing to residents as soon as arrears occur, with clear breakdown of any HB owed – Proactively support independent customers experiencing issues that may put their accommodation at risk; work closely with the Tenant Support Officer in supported schemes so that they may deliver a tenancy sustainment advice service – Where appropriate issuing warnings and Notices to Determine/Quit or Notices of Seeking Possession (NTDs/NTQs/NSPs) in consultation with Housing and Charitable Services Manager and in line with the tenancy requirements – Prepare files and case notes in readiness for court – Ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme’s re-allocation procedures – Responsible for ensuring empty properties are referred to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-let – Report and monitor the delivery of reactive repairs within properties to ensure they are maintained and health and safety compliant – Liaise with contractors and colleagues around planned maintenance programs, ensuring that on-site delivery is well coordinated and in line with customer requirements To apply candidates must have a background in social housing and in a similar role
Sheltered Housing Officer employer: Karter Thomas Ltd
Contact Detail:
Karter Thomas Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sheltered Housing Officer
✨Tip Number 1
Familiarize yourself with the specific housing regulations and tenancy laws in Birmingham. This knowledge will not only help you in your day-to-day duties but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the social housing sector. Attend local events or join online forums where you can connect with others in similar roles. This can provide valuable insights and potentially lead to job referrals.
✨Tip Number 3
Highlight any experience you have with tenancy sustainment and supporting vulnerable individuals. Be prepared to discuss specific examples of how you've helped residents maintain their housing stability.
✨Tip Number 4
Make sure to emphasize your organizational skills and ability to manage multiple tasks effectively. The role requires attention to detail, especially when handling tenancy issues and coordinating with contractors.
We think you need these skills to ace Sheltered Housing Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sheltered Housing Officer position. Understand the key responsibilities and required qualifications, especially the importance of having a background in social housing.
Tailor Your CV: Customize your CV to highlight relevant experience in social housing and any specific duties that align with the job description. Emphasize your skills in tenancy management, customer support, and maintenance coordination.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with older people and your understanding of the challenges they face. Mention your clean driving license and access to a vehicle, as these are essential for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Karter Thomas Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Sheltered Housing Officer. Familiarize yourself with tenancy management, housing maintenance, and the specific needs of older residents. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in social housing or similar roles. Highlight specific examples where you've successfully managed tenancies, resolved issues, or supported vulnerable residents. This will show that you have the practical skills needed for the job.
✨Demonstrate Communication Skills
Effective communication is key in this role. Be ready to explain how you would communicate with residents about tenancy issues, arrears, and maintenance concerns. Use clear and concise language in your responses to reflect your ability to convey important information.
✨Prepare Questions
Have a few thoughtful questions prepared to ask the interviewer. This could include inquiries about the charity's approach to supporting older residents or how they measure success in tenancy sustainment. Asking questions shows your genuine interest in the role and the organization.
