At a Glance
- Tasks: Manage social housing tenancies and ensure communities are safe and well-managed.
- Company: Established Yorkshire housing association with a supportive team.
- Benefits: Competitive pay, flexible working, and potential for contract extension.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Make a real impact in the community while developing your career in housing.
- Qualifications: Experience in housing management and strong communication skills.
Leeds (Hybrid / Local Patch Based)
We are currently recruiting on behalf of a large, established Yorkshire housing association with a patch of properties in Leeds for an experienced Housing Officer to support their tenancy management team during a period of increased demand. This is a temporary contract for an initial 2 months, with a strong possibility of extension.
The Role
You will manage a defined patch of general needs properties, delivering a high-quality housing management service to residents and ensuring communities are safe, compliant and well-managed.
- Managing a portfolio of social housing tenancies
- Conducting estate inspections and tenancy visits
- Handling anti-social behaviour cases and neighbour disputes
- Supporting tenants with rent issues and early arrears intervention
- Lettings, sign-ups and tenancy terminations
- Working closely with income, repairs and support teams
- Ensuring properties and estates meet compliance and safety standards
About You
We are looking for someone who can hit the ground running in a fast-paced social housing environment. You will ideally have:
- Experience working as a Housing Officer or similar role in social housing
- Strong knowledge of tenancy management, ASB and housing legislation
- Confidence managing your own patch and prioritising workloads
- Excellent communication and customer service skills
- Ability to work both independently and as part of a wider team
- A full UK driving licence (preferred due to estate visits)
What’s on Offer
- Competitive hourly or daily rate
- Flexible working with a mix of home, office and patch-based working
- Supportive and professional housing team
- Potential for contract extension beyond the initial 2 months
If you are an experienced Housing Officer looking for a contract with the opportunity to extend, this is an excellent opportunity to join a respected housing provider and make an immediate impact.
Housing Officer in Leeds employer: Karter Thomas Ltd
As a Local Authority, we pride ourselves on being an excellent employer that values the contributions of our team members in making a real difference in the community. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development, particularly in the vital area of homelessness prevention. With flexible working arrangements and a commitment to employee well-being, we offer a rewarding environment for those passionate about social impact.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Leeds
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their needs, especially around tenancy management and community safety.
✨Tip Number 3
Showcase your skills in handling anti-social behaviour and tenant support during interviews. Use real-life examples to demonstrate your problem-solving abilities and customer service skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Officer in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Housing Officer or in a similar role. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of tenancy management and housing legislation!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've handled anti-social behaviour cases or managed tenancies in the past – we love a good story!
Show Off Your Communication Skills:Since excellent communication is key in this role, make sure your application reflects that. Keep your language clear and professional, but don’t forget to let your personality shine through. We want to get to know the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Karter Thomas Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy management and housing legislation. Familiarise yourself with the specific challenges faced in social housing, especially around anti-social behaviour and tenant support. This will show that you're not just a candidate, but someone who understands the role inside out.
✨Showcase Your Experience
Prepare to discuss your previous experience as a Housing Officer or in a similar role. Think of specific examples where you've successfully managed tenancies or resolved disputes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Your Communication Skills
As a Housing Officer, you'll need to communicate effectively with tenants and colleagues alike. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, like handling a neighbour dispute, to showcase your customer service skills during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they currently face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
