Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage housing operations and support older residents in living independently.
- Company: Join a respected Birmingham-based charity dedicated to improving lives.
- Benefits: Enjoy a competitive salary, supportive environment, and meaningful work.
- Why this job: Make a real difference while developing your career in a values-driven culture.
- Qualifications: Experience in housing management or property maintenance is preferred.
- Other info: Full-time role with 35 hours per week, Monday to Friday.
The predicted salary is between 24000 - 30000 £ per year.
Are you passionate about providing high-quality housing services and supporting older people to live independently? We are working on behalf of a respected Birmingham-based charity to recruit a Housing & Support Officer for a permanent, full-time position. This rewarding role is an excellent opportunity to contribute to a meaningful cause while developing your career within a supportive and values-driven environment.
Location: Various schemes across the outskirts of Birmingham
Hours: 35 hours per week, Monday to Friday
Salary: £28,000 – £30,000 per annum (depending on experience)
Requirements:
- Clean driving licence and access to own vehicle
- Compliance: Enhanced DBS required
Key Responsibilities:
- Manage day-to-day housing operations including tenancy sign-ups, terminations, and tenancy sustainment
- Respond promptly to rent arrears and maintain accurate records
- Collaborate with support staff to help residents sustain their tenancies
- Prepare legal notices and documentation in line with procedures
- Manage occupancy levels, oversee voids, and coordinate refurbishments
- Liaise with contractors and internal teams to ensure timely and compliant maintenance
- Support Asset colleagues with administration, documentation, and reporting
- Maintain high standards of cleanliness and presentation across all schemes
Ideal Candidate Will Have:
- Experience in housing management or property maintenance (charity/social housing sector preferred)
- Excellent organisational and communication skills
- A proactive approach to problem-solving and service improvement
- Confidence dealing with tenancy-related issues and legal documentation
- Ability to work independently across multiple sites
Why Apply?
- Join a charity making a real difference in the lives of older people
- A varied and autonomous role with scope for impact
- Work for an employer who values integrity, dignity, and care
Housing & Support Officer employer: Karter Thomas Ltd
Contact Detail:
Karter Thomas Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing & Support Officer
✨Tip Number 1
Familiarise yourself with the charity sector, especially in housing and support services. Understanding the specific challenges faced by older people can help you demonstrate your passion and commitment during interviews.
✨Tip Number 2
Network with professionals in the housing management field. Attend local events or join online forums related to housing and support services to connect with others who can provide insights or even referrals.
✨Tip Number 3
Prepare for potential interview questions by thinking about scenarios where you've successfully managed tenancy issues or collaborated with support staff. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Research the charity's values and recent projects. Being able to discuss how your personal values align with theirs will show your genuine interest in the role and the organisation's mission.
We think you need these skills to ace Housing & Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in housing management or property maintenance, especially within the charity or social housing sector.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience, skills, and achievements related to housing services. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting older people and your commitment to high-quality housing services. Mention specific examples of how you've successfully managed tenancy issues or collaborated with support staff in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Karter Thomas Ltd
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for working in the charity sector and supporting older people. Share any personal experiences or motivations that drive your passion for providing high-quality housing services.
✨Demonstrate Relevant Experience
Prepare specific examples from your past roles that highlight your experience in housing management or property maintenance. Be ready to discuss how you've successfully managed tenancy issues or collaborated with support staff.
✨Highlight Your Problem-Solving Skills
The role requires a proactive approach to problem-solving. Think of instances where you've identified issues and implemented effective solutions, especially in tenancy-related situations or service improvements.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's values, the team you'll be working with, and the challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
