At a Glance
- Tasks: Oversee contracts for repairs and maintenance, ensuring quality and compliance.
- Company: Join a dynamic Property Services team focused on excellence.
- Benefits: Gain valuable experience in contract management and performance oversight.
- Other info: Temporary role with potential for future opportunities in a busy environment.
- Why this job: Make a real impact by driving service quality and value from day one.
- Qualifications: Experience in repairs and maintenance, with strong contractor management skills.
We are seeking an experienced Contracts Manager to join a busy Property Services team on a 3 month temporary assignment, overseeing the delivery and performance management of responsive repairs, voids, and planned works contracts. This role is ideal for a professional with strong repairs and maintenance operational knowledge, excellent contractor management skills, and the ability to drive service quality and value for money from day one.
Key Responsibilities
- Lead the day to day contract management of repairs, voids and planned maintenance providers.
- Monitor contractor KPIs including quality, timeliness, customer satisfaction and cost control.
- Ensure all works meet required standards, contractual obligations and compliance requirements.
- Work closely with Surveyors, Property Officers and external suppliers to resolve issues and improve performance.
- Manage contractor meetings, performance reviews and escalation processes.
- Support the delivery of void properties ensuring high-quality, cost efficient and timely turnaround.
- Review, analyse and report on contract performance data, identifying risks and opportunities.
Contracts Manager employer: Karter Thomas Ltd
As a Local Authority, we pride ourselves on being an excellent employer that values the contributions of our team members in making a real difference in the community. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development, particularly in the vital area of homelessness prevention. With flexible working arrangements and a commitment to employee well-being, we offer a rewarding environment for those passionate about social impact.
StudySmarter Expert Advice🤫
We think this is how you could land Contracts Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services sector. Attend industry events or join online forums where you can meet potential employers and showcase your expertise in contract management.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of repairs and maintenance operations. Be ready to discuss how you've successfully managed contractor performance and driven service quality in past roles.
✨Tip Number 3
Showcase your analytical skills! Be prepared to talk about how you've reviewed and reported on contract performance data, and how you've identified risks and opportunities to improve service delivery.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Contracts Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in contract management, especially in repairs and maintenance. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Property Services team. Share specific examples of how you've driven service quality and managed contractors effectively.
Showcase Your Knowledge:In your application, demonstrate your understanding of KPIs and compliance requirements. We love candidates who can talk the talk and walk the walk when it comes to performance management and quality assurance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Karter Thomas Ltd
✨Know Your Contracts Inside Out
Make sure you brush up on your knowledge of contracts, especially in the context of repairs and maintenance. Be ready to discuss specific examples from your past experience where you've successfully managed contracts, focusing on KPIs like quality and cost control.
✨Showcase Your Teamwork Skills
This role involves working closely with Surveyors and Property Officers, so be prepared to share examples of how you've collaborated with different teams in the past. Highlight any instances where you resolved issues or improved performance through effective communication.
✨Prepare for Performance Metrics Questions
Expect questions about how you monitor contractor performance and manage KPIs. Have a few strategies in mind that you've used to ensure compliance and quality standards are met, and be ready to discuss how you handle underperformance.
✨Demonstrate Your Problem-Solving Abilities
Be ready to tackle hypothetical scenarios related to contract management challenges. Think about how you would approach resolving issues with contractors or improving service delivery, and articulate your thought process clearly during the interview.
