Karter Thomas is a specialist recruitment agency providing interim and contract staff to the public and social housing sectors.
We are currently working with a leading provider of housing services who are looking to recruit an experienced Housing Support Officer on a temporary basis.
This is a full time 35 hours per week rolling contract with possibility to be taken on as a permanent member of the team.
Key Responsibilities:
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Provide advice and support to tenants and residents on tenancy matters, welfare benefits, and re-housing options.
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Support tenants with varying needs to help them sustain their tenancies and improve their wellbeing.
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Collaborate with internal teams to meet void turnaround targets and manage the lettings process.
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Assess housing applicants’ needs and liaise with local authorities and partner agencies.
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Manage tenancy terminations and new tenancy agreements including all related paperwork (HB/UC applications, CORE forms, etc.).
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Conduct regular estate inspections, ensuring cleaning, maintenance, and communal services meet standards.
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Assist with rent arrears recovery and take proactive steps to prevent further debt accumulation.
Requirements:
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Experience in housing management or support services.
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Strong knowledge of tenancy sustainment and housing legislation.
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A valid Enhanced DBS check.
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Full driving licence and access to a vehicle.
