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- Tasks: Lead a team to deliver high-quality housing support for individuals with disabilities.
- Company: Values-driven housing organisation focused on independent living.
- Benefits: Competitive salary, flexible hours, and the chance to make a real difference.
- Other info: Join a small, agile team where your impact is visible and valued.
- Why this job: Shape services that improve lives and promote independence for vulnerable residents.
- Qualifications: 3+ years in social housing and strong leadership skills required.
The predicted salary is between 35786 - 37786 £ per year.
Location: Birmingham (Head Office with travel across the city)
Salary: £35,786 – £37,786 (depending on experience)
Hours: 35 hours per week (flexibility required)
Contract: Permanent
About the Role
We’re working with a small, values-driven housing organisation in Birmingham that is dedicated to supporting older people and individuals with disabilities to live independently and with dignity. They are now looking for a Housing Team Leader to guide a small team delivering high-quality housing management and support services across a range of independent living, supported housing, and almshouse schemes. This is a hands-on leadership role where you’ll balance operational delivery with team development, ensuring residents receive a safe, compliant, and person-centred service.
What You’ll Be Doing
- Leadership & Team Development: Motivating and supporting your team through coaching, one-to-ones, and performance management
- Service Delivery: Overseeing housing management, tenancy sustainment, and support services for residents aged 55+
- Compliance & Quality: Ensuring all services meet housing legislation, regulatory standards, and internal policies
- Income Management: Driving effective rent collection and arrears management, including legal enforcement where necessary
- Resident Support & Safeguarding: Promoting independence while identifying and responding to safeguarding concerns
- Anti-Social Behaviour & Complaints: Leading on complex cases, ensuring fair and effective resolutions
- Partnership Working: Building strong relationships with local authorities, health services, and community organisations
- Community Engagement: Supporting initiatives that enhance residents’ wellbeing and involvement
You’ll also deputise for senior management when required and contribute to service improvement and strategic development.
About You
We’re looking for someone who combines strong housing knowledge with people-focused leadership. You’ll bring:
- At least 3 years’ experience in social housing, ideally including work with vulnerable residents
- Experience supervising or supporting others in a senior capacity
- Strong knowledge of housing legislation, compliance, and welfare benefits
- Confidence managing complex situations such as arrears, ASB, and safeguarding
- Excellent organisational and IT skills
You’ll also need:
- A relevant qualification (or willingness to work towards CIH Level 4)
- A full UK driving licence and access to a vehicle
What Sets You Apart
You’ll thrive in this role if you are:
- Trustworthy and accountable – you take ownership and lead by example
- Empathetic but assertive – able to balance resident needs with regulatory requirements
- Collaborative and curious – always looking for ways to improve services and outcomes
Why Apply?
This is a great opportunity to join a small, agile organisation where your impact will be visible and valued. You’ll play a key role in shaping services that genuinely improve people’s lives.
Team Manager - Adults Learning Disabilities in Birmingham employer: Karter Thomas Ltd
Contact Detail:
Karter Thomas Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Adults Learning Disabilities in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission to support vulnerable residents. Tailor your answers to reflect their goals!
✨Tip Number 3
Practice your leadership skills in mock interviews. Think about how you’d motivate a team or handle a tricky situation with a resident. Being able to articulate your approach will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly shows your enthusiasm for joining our team. Let’s get you started on this exciting journey!
We think you need these skills to ace Team Manager - Adults Learning Disabilities in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in social housing and leadership. We want to see how your skills align with the role of Housing Team Leader, so don’t hold back on showcasing your relevant achievements!
Showcase Your People Skills: Since this role is all about guiding a team and supporting residents, let us know about your experience in motivating others and handling complex situations. Share specific examples that demonstrate your empathy and assertiveness.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the team!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Karter Thomas Ltd
✨Know Your Stuff
Make sure you brush up on your housing knowledge, especially around legislation and compliance. Familiarise yourself with the specific challenges faced by vulnerable residents and think about how you can address these in your role.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed a team in the past. Think about specific situations where your coaching made a difference, and be ready to discuss your approach to performance management.
✨Demonstrate Empathy and Assertiveness
Be ready to talk about how you balance resident needs with regulatory requirements. Share experiences where you've had to navigate complex situations, like managing arrears or safeguarding concerns, while still being supportive.
✨Engage with Community Initiatives
Research any community engagement projects the organisation is involved in. Be prepared to discuss how you would support initiatives that enhance residents' wellbeing and how you can build partnerships with local authorities and health services.