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- Tasks: Lead a team to deliver high-quality housing support for vulnerable residents.
- Company: Values-driven housing organisation focused on independent living.
- Benefits: Competitive salary, flexible hours, and a chance to make a real difference.
- Other info: Join a small team where your impact is visible and valued.
- Why this job: Shape services that improve lives and foster community wellbeing.
- Qualifications: 3+ years in social housing and strong leadership skills required.
The predicted salary is between 35786 - 37786 £ per year.
Location: Birmingham (Head Office with travel across the city)
Salary: £35,786 – £37,786 (depending on experience)
Hours: 35 hours per week (flexibility required)
Contract: Permanent
About the Role
We’re working with a small, values-driven housing organisation in Birmingham that is dedicated to supporting older people and individuals with disabilities to live independently and with dignity. They are now looking for a Housing Team Leader to guide a small team delivering high-quality housing management and support services across a range of independent living, supported housing, and almshouse schemes. This is a hands-on leadership role where you’ll balance operational delivery with team development, ensuring residents receive a safe, compliant, and person-centred service.
What You’ll Be Doing
- Leadership & Team Development: Motivating and supporting your team through coaching, one-to-ones, and performance management
- Service Delivery: Overseeing housing management, tenancy sustainment, and support services for residents aged 55+
- Compliance & Quality: Ensuring all services meet housing legislation, regulatory standards, and internal policies
- Income Management: Driving effective rent collection and arrears management, including legal enforcement where necessary
- Resident Support & Safeguarding: Promoting independence while identifying and responding to safeguarding concerns
- Anti-Social Behaviour & Complaints: Leading on complex cases, ensuring fair and effective resolutions
- Partnership Working: Building strong relationships with local authorities, health services, and community organisations
- Community Engagement: Supporting initiatives that enhance residents’ wellbeing and involvement
You’ll also deputise for senior management when required and contribute to service improvement and strategic development.
About You
We’re looking for someone who combines strong housing knowledge with people-focused leadership. You’ll bring:
- At least 3 years’ experience in social housing, ideally including work with vulnerable residents
- Experience supervising or supporting others in a senior capacity
- Strong knowledge of housing legislation, compliance, and welfare benefits
- Confidence managing complex situations such as arrears, ASB, and safeguarding
- Excellent organisational and IT skills
You’ll also need:
- A relevant qualification (or willingness to work towards CIH Level 4)
- A full UK driving licence and access to a vehicle
What Sets You Apart
You’ll thrive in this role if you are:
- Trustworthy and accountable – you take ownership and lead by example
- Empathetic but assertive – able to balance resident needs with regulatory requirements
- Collaborative and curious – always looking for ways to improve services and outcomes
Why Apply?
This is a great opportunity to join a small, agile organisation where your impact will be visible and valued. You’ll play a key role in shaping services that genuinely improve people’s lives.
Team Manager (Adult and Learning Disability) in Birmingham employer: Karter Thomas Ltd
Contact Detail:
Karter Thomas Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager (Adult and Learning Disability) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with vulnerable residents. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and services. Be ready to discuss how your experience aligns with their mission of supporting independence and dignity for residents. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've motivated a team or handled complex situations like arrears or safeguarding. This will help you demonstrate your skills effectively during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Team Manager (Adult and Learning Disability) in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Team Manager role. Highlight your experience in social housing and how it aligns with our values-driven approach. We want to see how you can make a difference!
Showcase Your Leadership Skills: In your application, emphasise your leadership experience and how you've motivated teams in the past. We’re looking for someone who can inspire others, so share specific examples of your coaching and performance management successes.
Demonstrate Your Knowledge: Be sure to mention your understanding of housing legislation and compliance. We value candidates who are well-versed in these areas, so don’t hold back on showcasing your expertise!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. Let’s get started on this journey together!
How to prepare for a job interview at Karter Thomas Ltd
✨Know Your Stuff
Make sure you brush up on your housing knowledge, especially around legislation and compliance. Familiarise yourself with the specific challenges faced by vulnerable residents, as this will show your understanding of the role and its impact.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed a team in the past. Think about specific situations where you’ve successfully managed performance or resolved conflicts, as these will highlight your people-focused leadership style.
✨Be Ready for Scenario Questions
Expect to be asked about handling complex situations like arrears or safeguarding concerns. Prepare some scenarios from your experience where you’ve navigated these issues effectively, demonstrating your problem-solving skills and empathy.
✨Engage with Their Values
Research the organisation’s values and mission. During the interview, express how your personal values align with theirs, particularly around supporting independence and dignity for residents. This connection can set you apart as a candidate who truly understands their ethos.