Lettings Officer – Housing Association
Temporary Assignment | 2 Months | Competitive Rate
Ready for your next opportunity to make a difference?
We’re looking for a proactive, customer-focused Lettings Officer to join a busy housing association on a temporary 2-month assignment. If you have experience in social housing lettings, enjoy working in a fast-paced environment, and are passionate about helping people find a place to call home, this could be the perfect opportunity for you!
The Role
As a Lettings Officer, you’ll play a key role in delivering an efficient, customer-focused lettings service, helping to ensure properties are let promptly and applicants receive a positive experience throughout the process.
Your key responsibilities will include:
Managing the end-to-end lettings process, from nominations and allocations through to sign-up.
Liaising with prospective tenants, local authorities and partner agencies.
Conducting affordability, eligibility and verification checks in line with relevant policies and procedures.
Coordinating property viewings, offers and tenancy sign-ups.
Monitoring vacant properties and helping to minimise turnaround times and rent loss.
Maintaining accurate records and ensuring compliance with lettings policies and relevant legislation.
Providing excellent customer service, handling queries and supporting applicants throughout their journey.
About You
We’re looking for someone who is organised, adaptable and confident managing competing priorities.
ESSENTIAL:
Previous experience in a lettings, allocations or housing management role, preferably within social housing.
A good understanding of housing allocations, tenancy sign-ups and the lettings process.
Excellent communication and relationship-building skills.
Strong administration, organisational and IT skills.
A customer-focused approach, with the ability to handle sensitive situations professionally.
The ability to hit the ground running and work independently in a temporary assignment.
What’s on Offer?
Competitive rate of pay
An initial ...
Lettings Officer in Ashby de la Zouch employer: Karter Thomas Ltd Careers
Join a leading housing organisation that prioritises building safety and compliance, offering a supportive work culture where your expertise will directly impact the safety of residents. With a commitment to professional development, you will have opportunities to grow within a dedicated team while contributing to meaningful projects that enhance community well-being. Located in a vibrant area, this role not only provides a competitive salary but also fosters a collaborative environment focused on innovation and excellence in building safety management.
