At a Glance
- Tasks: Manage properties and support residents in a dynamic housing environment.
- Company: Join a dedicated housing team making a real difference in Leeds.
- Benefits: Competitive pay, valuable experience, and the chance to impact communities.
- Other info: Temporary role with opportunities for professional growth.
- Why this job: Make a positive change in residents' lives while developing your skills.
- Qualifications: Experience in housing management and strong communication skills.
The predicted salary is between 27 - 27 £ per hour.
- DURATION: 3 Months
- Rate of Pay: £25 - £27 per hour
Are you an experienced Housing Officer looking for your next temporary opportunity?
We are currently recruiting on behalf of a client for a
Temporary Housing Officer to join their housing team in Leeds.
This is a fantastic opportunity for someone with a strong understanding of housing management who enjoys working directly with residents and making a positive difference to their communities.
The Role
As a Housing Officer, you will be responsible for managing a portfolio of properties and providing a high-quality housing management service to residents.
You will work proactively to resolve issues, maintain strong resident relationships and ensure tenancy and housing management matters are dealt with effectively.
Your responsibilities will include
- Managing a caseload of residential tenancies and dealing with day-to-day housing management matters.
- Building positive and professional relationships with residents, providing advice and support where appropriate.
- Managing tenancy-related issues, including breaches of tenancy and anti-social behaviour.
- Carrying out tenancy visits, inspections and investigations as required.
- Working collaboratively with internal teams and external agencies to resolve complex cases. Taking appropriate action to address rent arrears and other tenancy-related issues.
- Ensuring accurate and timely records are maintained in line with organisational policies and procedures.
- Supporting residents to sustain their tenancies and access appropriate services where required.
- Providing a professional and customer-focused service at all times.
About You
We are looking for someone who has previous experience within a housing, tenancy management environment and who can confidently manage a varied caseload.
You will ideally have
- Previous experience working as a Housing Officer or in a similar housing management role.
- A good understanding of tenancy management and housing legislation.
- Experience dealing with anti-social behaviour, tenancy breaches and complex resident cases.
- Excellent communication and interpersonal skills.
- Strong organisational skills and the ability to prioritise a busy caseload.
- The confidence to deal with challenging situations professionally and sensitively.
- A customer-focused approach, with the ability to build effective relationships with a diverse range of residents.
- Good IT and administrative skills.
Why Apply?
This is an excellent opportunity to join a busy housing service on a temporary basis, gaining valuable experience while making a tangible difference to residents across Leeds.
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Housing Officer in Leeds employer: Karter Thomas Limited
Karter Thomas Limited is an exceptional employer that values leadership and innovation in the finance sector. With a strong focus on employee development, you will have ample opportunities to grow your skills while working in a collaborative and supportive environment. Located in a vibrant area, our company promotes a culture of excellence and efficiency, making it a rewarding place to advance your career in financial management.
