At a Glance
- Tasks: Drive eCommerce growth and manage key partnerships for Karo's diverse product portfolio.
- Company: Join Karo Healthcare, a dynamic leader in personal-care retail with a global presence.
- Benefits: Enjoy flexible schedules, competitive salaries, and opportunities for personal growth in a vibrant team.
- Other info: Diverse and inclusive workplace seeking passionate candidates from all backgrounds.
- Why this job: Make a real impact in digital innovation while working in a supportive, entrepreneurial environment.
- Qualifications: Degree educated with 3+ years in eCommerce; strong sales and analytical skills required.
The predicted salary is between 28800 - 43200 £ per year.
Karo Healthcare, a dynamic and growing personal-care retail company, is all about making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories including medical products, we own and sell over 80 brands in about 90 countries. Our portfolio includes such brands as E45, Pevaryl, Lamisil, Nutravita, Decubal, and many others. Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A.
Join us at Karo Healthcare on our exciting journey. We're currently looking for a National Account Manager - eCommerce for our office in Maidenhead.
What’s in it for you?
The chance to shape and accelerate Karo’s eCommerce presence across key UK customers. You’ll gain exposure to international teams, drive digital innovation across a broad brand portfolio, and make a real commercial impact. This is a hands-on role with high visibility and strong potential for future growth.
What you’ll be doing
- Own and deliver eCommerce financial targets for the Karo portfolio, excluding Amazon.
- Drive high-impact partnerships with key customer stakeholders across functions (buying, category management, supply chain).
- Lead content excellence, ensuring rapid adoption of A+ content, SEO optimization, ratings and reviews, and best-in-class digital shelf execution.
- Secure new listings and drive innovation adoption across pure-play eRetailers.
- Open new doors, build and manage partnerships with new ePharmacy and pure-play customers to boost digital performance.
- Manage core platforms (e.g. PIM, Brandbank, and tracking tools) to enhance visibility, conversion, and internal digital shelf understanding.
- Lead and evaluate media and promotional activities to maximize ROI.
- Own the full P&L delivery, from net sales to gross profit, aligned with annual targets.
- Ensure compliance with all legal, regulatory, and company standards.
Must-haves:
- Degree educated
- Minimum 3 years of hands-on eCommerce experience in FMCG or fast-moving sectors
- Proven ability to grow sales through digital channels and eCommerce levers
- Strong sales and negotiation skills
- Solid understanding of P&L dynamics and how to influence them
- Comfortable with category analysis and commercial insights
- Advanced Excel and strong analytical skills
Nice-to-haves:
- Experience in the Health and Beauty Care sector
- Exposure to traditional retail account management (Grocery, High Street, Pharmacy, Discounters)
You’ll thrive in this role if you are:
- A relationship-builder and collaborator with excellent communication and presentation skills
- Energetic, self-motivated, and delivery-focused
- Entrepreneurial—eager to build something new, while also managing and improving existing partnerships
- Calm under pressure and adaptable in ambiguity
- Highly organized and able to prioritize in a fast-paced environment
- Analytical and commercially astute
- A future leader who lives our values: Challenge, Act, Connect, Care
- Opportunity to create, grow, and encourage
- Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions
- Flexible schedule and life work balance
- Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry
- Very positive work environment in a dynamic, international, and motivated team
- Start-up spirit while being a part of the large international organization with strong values
Karo Healthcare has a Diverse & Inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability or age.
National eCommerce Account Manager - FMCG in Maidenhead employer: Karo Healthcare
Karo Healthcare is an excellent employer, offering a dynamic work environment in Maidenhead where innovation and collaboration thrive. Employees benefit from a supportive culture that prioritises professional growth and development, alongside competitive compensation and unique opportunities to influence global strategies in the fast-paced digital commerce sector. Join us to make a meaningful impact while advancing your career in a company committed to ambitious expansion and success.
StudySmarter Expert Advice🤫
We think this is how you could land National eCommerce Account Manager - FMCG in Maidenhead
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Karo Healthcare are looking for when hiring for a National eCommerce Account Manager - FMCG.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Karo Healthcare for the National eCommerce Account Manager - FMCG, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Karo Healthcare as a National eCommerce Account Manager - FMCG, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Karo Healthcare’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a National eCommerce Account Manager - FMCG.
We think you need these skills to ace National eCommerce Account Manager - FMCG in Maidenhead
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Karo Healthcare, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Karo Healthcare's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Karo Healthcare. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Karo Healthcare
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Karo Healthcare uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Karo Healthcare. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
