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For Companies At a Glance
- Tasks: Lead exciting web projects, ensuring smooth delivery and client satisfaction.
- Company: Join Karman Digital, a top HubSpot consultancy with a vibrant team culture.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by bridging user insights and digital solutions in a dynamic environment.
- Qualifications: Experience in UX and digital design, with strong communication and collaboration skills.
- Other info: Embrace AI tools to enhance project outcomes and drive innovation.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Hours: Full time
Salary: Based on experience
Location: Hybrid – Manchester
Department: Digital Engagement
Note: You must live in or around Manchester and don’t need to be an expert in everything listed here. We’re looking for someone confident in project delivery who has practical experience in UX & Design, with curiosity and accountability to grow into the rest.
About the agency & the team
Karman Digital is a UK-based HubSpot consultancy that helps businesses get the most out of their digital operations. We specialise in web development, implementation, API integrations, and RevOps, making sure our clients maximise the potential of HubSpot. As a top 20 Diamond Partner in the EMEA, we’ve delivered award-winning results for clients using the platform, helping them achieve transformative outcomes and see HubSpot in a whole new light.
Is this a role for you?
We are looking for an intellectually curious "thinker-doer" who uses sharp user insight to bridge the gap between complex client requirements and successful digital delivery. As the primary engine behind our web projects, you will thrive on ownership and use strategic clarity to drive projects forward with energy. You will be granted the autonomy and trust to deliver success, ensuring every solution is grounded in user evidence and commercial logic. While you aren’t required to be the lead visual artist, you will lead the UX and help guide the design direction, leveraging AI tools and creatives to bring smart, functional, and high-quality interfaces to life.
As a Digital Delivery Lead, you’ll:
- Own project delivery — keeping web projects moving, running scrums, and making sure outputs meet expectations, and being the key link between clients and our internal team.
- Embed user insight — using discovery workshops, story mapping, and analytics to ground decisions in evidence, not assumptions.
You’ll thrive in this role if you:
- Care about people and outcomes, showing empathy for both client needs and team dynamics.
- Take ownership of outcomes (not just tasks) and deliver clear value to clients.
- Are naturally curious, asking “why” and testing new approaches to keep learning.
- Enjoy collaboration, working openly with colleagues and clients to get the best results.
- Value practical solutions over endless theory, you get things done.
- Want trust and autonomy, with the determination to deliver results.
At Karman, AI isn’t just a productivity tool — it’s a way to improve outcomes. You’ll use AI in discovery, analysis, reporting, and delivery. We’re looking for someone who’s confident experimenting with AI, finding smarter ways of working, and embedding it into every stage of delivery and insight.
Future development: This role offers the opportunity to grow into broader digital strategy.
Responsibilities
Project Guidance & Alignment
- Act as the Client’s Voice: Ensure goals and visions are represented with empathy throughout the project lifecycle.
- Facilitate Sprints: Run scrums and planning sessions to keep progress visible and the team aligned.
- Maintain Clarity: Keep ClickUp and project information current so everyone understands the "why" behind the daily work.
- Support Momentum: Proactively identify and resolve small blockers to keep the project moving smoothly.
Thoughtful UX & Insights
- Discovery Workshops: Lead collaborative sessions and story mapping to foster a shared understanding of project requirements.
- Evidence-Based Decisions: Use data and user flows to guide design choices with evidence rather than assumptions.
- Visualise the Path: Turn research into simple briefs and wireframes that provide clear direction for the final output.
- Support Learning: Help refine direction through iterative feedback loops and user behavior analysis.
Creative Shaping & Collaboration
- Define the Direction: Help shape the visual path and creative flow for websites and digital journeys.
- Collaborative Design: Work openly and share thinking early to support the team and keep the quality bar high.
- Quality Guidance: Act as a gentle quality filter, ensuring deliverables feel right for the client’s goals before they are presented.
- Design Awareness: Design UX with a practical understanding of HubSpot and component-based structures.
Relationship & AI Partnering
- Build Trust: Develop strong client relationships rooted in transparency, clarity, and empathy.
- Guide Choices: Help clients navigate uncertainty by presenting clear options and helpful trade-offs.
- AI as a Thinking Partner: Use AI as a curiosity tool to surface new ideas and challenge existing assumptions.
- Quality over Speed: Lean on AI to reduce noise, allowing more space for human judgment and creative craft.
Skills, competencies and experience
What you bring
- Strong UX and digital design ability with experience across websites and digital journeys.
- Comfortable leading workshops, presenting thinking and explaining decisions clearly.
- Experience working in sprints and collaborating openly with others.
- Able to link UX design work directly to outcomes, not just visuals.
Relationship & influence
- Able to build strong client relationships rooted in trust, clarity and empathy.
- Confident managing client dynamics, reading the room and adapting communication accordingly.
- Skilled at guiding decisions, influencing outcomes and supporting clients through uncertainty.
- Commercially aware—understands scope, effort, value and how to frame trade-offs.
Your approach to AI
- Uses AI as a thinking partner to improve insight and decision quality.
- Knows when to lean on AI and when human judgement matters.
- Curious about how AI can elevate the work, not replace it.
Helpful (not essential)
- CRO or testing experience
- Familiarity with HubSpot or component-based CMS
- Awareness of accessibility standards
Personality fit
- Dynamic and proactive — takes ownership and keeps work moving.
- Curious — asks questions, challenges assumptions, sharpens decisions.
- Solutions-forward — frames options and outcomes, not problems.
- Thinker-doer balance — can zoom out to understand the problem, then deliver quickly.
- Collaborative — shares thinking early, works openly, supports others.
- Calm when it matters — steady enough to navigate complexity while staying decisive.
Locations
Digital Delivery Lead (UX & Web) in Cheshire, Warrington employer: Karman Digital
Contact Detail:
Karman Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Delivery Lead (UX & Web) in Cheshire, Warrington
✨Tip Number 1
Get your networking game on! Connect with folks in the industry, attend meetups, and don’t be shy about reaching out on LinkedIn. You never know who might have a lead on that perfect Digital Delivery Lead role.
✨Tip Number 2
Show off your skills in real-time! Consider doing a mock project or a case study that highlights your UX and digital design abilities. This can be a great conversation starter during interviews and shows you’re proactive.
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to project delivery and client management. We all know how important it is to demonstrate your ability to keep projects moving smoothly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team at Karman Digital.
We think you need these skills to ace Digital Delivery Lead (UX & Web) in Cheshire, Warrington
Some tips for your application 🫡
Show Your Curiosity: When writing your application, let your curiosity shine through! Share examples of how you've explored new ideas or tackled challenges in your previous roles. We love a thinker-doer who isn't afraid to ask 'why' and dig deeper.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and how they relate to the role. We appreciate a well-structured application that makes it easy for us to see your potential!
Highlight Your Project Delivery Skills: Since this role is all about project delivery, make sure to showcase your experience in managing projects. Talk about how you've kept things moving, facilitated discussions, and ensured everyone was aligned. We want to see your ownership in action!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at Karman Digital!
How to prepare for a job interview at Karman Digital
✨Know Your UX Fundamentals
Brush up on your UX principles and methodologies. Be ready to discuss how you've applied user insights in past projects, especially in relation to web design. This will show that you can bridge the gap between client needs and effective digital delivery.
✨Showcase Your Project Management Skills
Prepare examples of how you've successfully managed projects in a sprint environment. Highlight your experience running scrums and keeping teams aligned. This will demonstrate your ability to keep projects moving and ensure outputs meet expectations.
✨Emphasise Your Curiosity and Adaptability
Be prepared to discuss how you've approached challenges with curiosity. Share instances where you've asked 'why' and tested new approaches. This aligns perfectly with the agency's desire for someone who is naturally curious and willing to learn.
✨Familiarise Yourself with AI Tools
Since AI is a key part of the role, come equipped with knowledge about how you've used AI in your previous work. Discuss how it has helped you improve outcomes or streamline processes. This will show that you're not just tech-savvy but also forward-thinking.