At a Glance
- Tasks: Manage daily site operations and build strong community relationships.
- Company: Join Karma Kitchen, transforming spaces for ambitious food businesses.
- Benefits: Competitive salary, bonuses, free lunch, and vibrant team events.
- Other info: Ideal for locals within 30 minutes of Wood Green.
- Why this job: Be part of a mission to support the next generation of food entrepreneurs.
- Qualifications: Strong communication skills and a passion for community engagement.
The predicted salary is between 40000 - 40000 £ per year.
Karma Kitchen is on a mission to build high-quality, functional commercial kitchens at speed and scale, providing the space that ambitious food businesses need to grow. We transform underused commercial buildings into private kitchens and shared workspaces, creating environments where food businesses can operate, scale, and succeed. We’re not just building kitchens; we’re building the infrastructure that supports a new generation of food businesses. We do this in close partnership with the communities we operate in, working alongside our partners to create spaces that are efficient, supportive, and built for growth.
Goal/ function of a Community Operations Manager
- Site Operations Management: Own the day-to-day operation of the site, ensuring it is safe, compliant, well-maintained, and operating efficiently.
- Partner & Community Management: Build strong relationships with partners, foster a positive site community, and proactively enhance the overall partner experience.
- Partner Communications: Act as the primary operational contact for partners, ensuring clear communication, timely issue resolution, and effective feedback sharing.
- Site Audits & Health & Safety Compliance: Conduct regular operational, compliance, and health & safety audits to maintain high standards and identify risks before they become issues.
- Partner Onboarding & Offboarding: Coordinate seamless move-ins, move-outs, and partner transitions, ensuring a professional and positive experience throughout.
- Project Delivery & Implementation: Support and execute operational projects, process improvements, and site initiatives to drive continuous improvement.
- Community Engagement & Experience: Create opportunities for partner engagement, encourage collaboration across the site, gather feedback, and identify initiatives that strengthen the community and partner satisfaction.
About you:
- Accountable: You take ownership of your responsibilities from start to finish and follow through on commitments. You don't wait to be chased and take pride in delivering results.
- Resilient: You remain calm, adaptable, and professional when priorities shift or challenges arise. You can handle pressure without losing momentum.
- Solution-Oriented: You proactively identify issues, think critically, and take action to find practical solutions. You focus on what can be done rather than what can't.
- Community-focused: You genuinely enjoy building relationships and creating positive experiences for others. You are approachable, supportive, and take pride in fostering a strong partner community.
- Great communicator: You communicate clearly and confidently with partners, suppliers, and colleagues. You know how to build trust, manage expectations, and handle difficult conversations professionally.
- Organized & proactive: You can juggle tasks, assess what matters most, and manage your time independently.
- Growth Mindset: You're curious, open to feedback, and committed to continuously learning and improving.
Note: we're looking for someone that lives at max. 30 mins away from Wood Green as it's important to live close to the site in case of emergencies. Any applications not meeting this will be excluded.
What we offer:
- 40k Salary
- £2700 annual kicker for meeting team KPIs
- Exciting commissions on team competitions, selling storage and other service to partners
- A young and vibrant working environment
- Daily free lunch provided by our sister company Karma Cans
- Plenty of team events and parties
- Access to our Employee Assistance programme
Community Operations Manager in Slough employer: Karma Kitchen
Karma Kitchen is an exceptional employer, dedicated to fostering a vibrant and supportive work culture that empowers employees to thrive. With a focus on community engagement and partner satisfaction, the role of Community Operations Manager offers ample opportunities for professional growth, alongside competitive benefits such as a generous salary, performance bonuses, and daily free lunches. Located in Wood Green, this position allows you to be part of a dynamic team that is transforming the food business landscape while enjoying a collaborative and energetic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Community Operations Manager in Slough
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Karma Kitchen. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Karma Kitchen
Don't be shy about reaching out to Karma Kitchen directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Community Operations Manager in Slough
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Karma Kitchen and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Karma Kitchen
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
