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- Tasks: Provide hands-on support for medical devices in hospitals and ensure top-quality service.
- Company: Join KARL STORZ, a leading name in medical equipment for minimally invasive surgery.
- Benefits: Enjoy 34 days holiday, private medical care, and life assurance.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Passion for healthcare and strong customer service skills; no prior experience needed.
- Other info: Structured training programme with excellent career progression opportunities.
The predicted salary is between 22000 - 30000 £ per year.
At KARL STORZ, we take pride in helping patients through some of the toughest journeys of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients’ lives every day.
Get to know us and join our team as
Trainee Medical Devices Support Specialist – East Midlands
Job Function: Repair & Service
Location: GB
Work Location (for field-based positions):
Work Flexibility: Field-based (Hospital)
Job ID: 4749
KARL STORZ is one of the world’s leading suppliers of medical equipment for minimally invasive surgery. Since its beginnings in 1945, KARL STORZ has established itself worldwide as an international and highly regarded company in the production and sale of medical instruments and devices.
The family-owned company KARL STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we secure and create top-quality jobs in all our corporate locations.
To strengthen our team, KARL STORZ Endoscopy (UK) Ltd have a vacancy for a Trainee Medical Devices Support Specialist to be based on-site across our customer hospitals in The East Midlands. This role does not require direct experience in the area as full training will be provided however, someone with a passion for healthcare and medical devices with strong customer service skills is essential.
The primary responsibility of this role is to provide on-site, hands-on client support of KARL STORZ\’s medical devices (including endoscopes, instruments and video equipment) for the role\’s assigned clients within a hospital or surgical facility. This role will be primarily working in with the client\’s Operating Department and associated clinical areas.
The Onsite Endoscopic Specialist will improve quality by ensuring KARL STORZ equipment is always available and fully functional, facilitate training to all levels of staff as required. Implementation of quality improvements and continuously assure the highest standards are maintained in all aspects of KARL STORZ services.
- This role will develop knowledge, skills, and experience within medical devices through contributions to the on-site support function SMART Solutions Team as directed by the Head of Managed Service Operations or designated SMART Solutions Team Leader.
- Through a variety of tasks and time spent working alongside our trained OES, customers, and wider teams, this will evolve and develop in complexity as the Trainee moves through their bespoke training programme with the aim of transitioning to an OES role or wider role with KARL STORZ UK.
- The completion of the training programme will typically take around 12 – 18 months to complete and will incorporate both on-site and off-site training objectives.
About You:
- Experience of working in a hospital setting is not essential, but you should have demonstrated success in working in a collaborative, service-oriented team environment.
- Structured training program will be provided, experience with endoscopic equipment is not necessary, but experience in a healthcare environment would be an advantage.
- A healthcare or technical qualification or relevant experience would be desirable, however we would also consider applications from recent Graduates with a relevant science or medical degree.
Qualifications, skills and experience must include:
- Healthcare or Technical qualification or experience desirable
- Possess exceptional organizational skills and the ability to multi-task
Job Type: Full-time
Schedule: Monday to Friday
- 34 days holiday (inclusive of public holidays)
- Private Medical
- Medical cash back scheme
- Company sick pay
- Life Assurance
- Critical illness and income protection (service requirements apply)
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Trainee Medical Devices Support Specialist- East Midlands employer: KARL STORZ SE & Co. KG
Contact Detail:
KARL STORZ SE & Co. KG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Medical Devices Support Specialist- East Midlands
✨Tip Number 1
Network like a pro! Reach out to people in the medical devices field, especially those who work at KARL STORZ. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of medical devices and customer service skills. Show us your passion for healthcare and how you can contribute to improving patients' lives!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance of landing the job. We love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Trainee Medical Devices Support Specialist- East Midlands
Some tips for your application 🫡
Show Your Passion for Healthcare: Make sure to highlight your enthusiasm for healthcare and medical devices in your application. We want to see that you care about improving patients' lives, just like we do at StudySmarter.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to the Trainee Medical Devices Support Specialist role by emphasising relevant skills and experiences. We love seeing how you connect your background to what we do.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with KARL STORZ.
How to prepare for a job interview at KARL STORZ SE & Co. KG
✨Know Your Medical Devices
Even though you might not have direct experience with endoscopic equipment, it’s crucial to familiarise yourself with the basics of medical devices. Research KARL STORZ's products and understand their applications in minimally invasive surgery. This will show your genuine interest in the role and help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
As a Trainee Medical Devices Support Specialist, strong customer service skills are essential. Prepare examples from your past experiences where you successfully supported clients or worked in a team-oriented environment. Highlight how you handled challenges and ensured customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Passion for Healthcare
KARL STORZ values individuals who are passionate about healthcare. Be ready to discuss why you want to work in this field and how you can contribute to improving patients' lives. Share any relevant experiences or motivations that led you to apply for this role, as this will help you stand out as a candidate.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street, so come prepared with thoughtful questions about the training programme, team dynamics, and career progression within KARL STORZ. This not only shows your enthusiasm for the position but also helps you assess if the company is the right fit for you.