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- Tasks: Support clients with medical devices in hospitals, ensuring equipment is functional and providing training.
- Company: Join KARL STORZ, a leading supplier of innovative medical equipment since 1945.
- Benefits: Enjoy 34 days holiday, private medical insurance, and a monthly car allowance.
- Why this job: Gain hands-on experience in healthcare while making a real impact on patient care.
- Qualifications: No direct experience needed; strong customer service skills and a passion for healthcare are essential.
- Other info: Full training provided, with a structured programme lasting 12-18 months.
The predicted salary is between 27000 - 28000 £ per year.
KARL STORZ is one of the world’s leading suppliers of medical equipment for minimally invasive surgery. Since its beginnings in 1945, KARL STORZ has established itself worldwide as an international and highly regarded company in the production and sale of medical instruments and devices.
The family-owned company applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution.
To strengthen our team, KARL STORZ Endoscopy (UK) Ltd have a vacancy for a Trainee Endoscopic Specialist to be based on-site across our customer hospitals in Warwickshire. This role does not require direct experience in the area as full training will be provided; however, someone with a passion for healthcare and medical devices with strong customer service skills is essential.
The primary responsibility of this role is to provide on-site, hands-on client support of KARL STORZ's medical devices (including endoscopes, instruments and video equipment) for the role's assigned clients within a hospital or surgical facility. This role will be primarily working in the client’s Operating Department and associated clinical areas.
The Onsite Endoscopic Specialist will improve quality by ensuring KARL STORZ equipment is always available and fully functional, facilitate training to all levels of staff as required, implement quality improvements, and continuously assure the highest standards are maintained in all aspects of KARL STORZ services.
This role will develop knowledge, skills, and experience within medical devices through contributions to the on-site support function SMART Solutions Team as directed by the Head of Managed Service Operations or designated SMART Solutions Team Leader.
Through a variety of tasks and time spent working alongside our trained OES, customers, and wider teams, this will evolve and develop in complexity as the Trainee moves through their bespoke training programme with the aim of transitioning to an OES role or wider role with KARL STORZ UK. The completion of the training programme will typically take around 12 – 18 months to complete and will incorporate both on-site and off-site training objectives.
About You:
- Experience of working in a hospital setting is not essential, but you should have demonstrated success in working in a collaborative, service-oriented team environment.
- A full & structured training program will be provided; experience with endoscopic equipment is not necessary, but experience in a healthcare environment would be an advantage.
- A healthcare or technical qualification or relevant experience would be desirable, however we would also consider applications from recent Graduates with a relevant science or medical degree.
Qualifications, skills and experience must include:
- Healthcare or Technical qualification or experience desirable
- Strong customer service skills
- Possess exceptional organizational skills and the ability to multi-task
Job Type: Full-time
Pay: £27,000.00-£28,000.00 per year
Benefits:
- Company pension
- Life insurance
- Private medical insurance
- Monthly car allowance
Schedule: Monday to Friday
Work Location: In person
Your Benefits:
- 34 days holiday (inclusive of public holidays)
- Generous Pension
- Private Medical
- Medical cash back scheme
- Company sick pay
- Life Assurance
- Critical illness and income protection (service requirements apply)
- Perkbox benefits platform
Trainee Medical Devices Support Specialist- Warwickshire employer: KARL STORZ Endoscopy - America
Contact Detail:
KARL STORZ Endoscopy - America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Medical Devices Support Specialist- Warwickshire
✨Tip Number 1
Familiarise yourself with the latest trends in medical devices and minimally invasive surgery. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the healthcare and medical device sectors. Attend relevant events or join online forums to connect with people who can provide insights and potentially refer you to opportunities at KARL STORZ.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since strong customer service skills are essential for this role, think of specific examples where you've excelled in a service-oriented environment.
✨Tip Number 4
Research KARL STORZ's products and services thoroughly. Understanding their offerings will allow you to speak confidently about how you can contribute to their mission and support their clients effectively.
We think you need these skills to ace Trainee Medical Devices Support Specialist- Warwickshire
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Trainee Medical Devices Support Specialist position. Highlight key skills such as customer service and a passion for healthcare in your application.
Tailor Your CV: Customise your CV to reflect relevant experiences, even if they are not directly related to medical devices. Emphasise any customer service roles or teamwork experiences that demonstrate your ability to work collaboratively in a service-oriented environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working with KARL STORZ and how your background aligns with their commitment to quality and professionalism in healthcare.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the medical field.
How to prepare for a job interview at KARL STORZ Endoscopy - America
✨Show Your Passion for Healthcare
Make sure to express your enthusiasm for the healthcare sector during the interview. Talk about any relevant experiences or interests that demonstrate your commitment to improving patient care and supporting medical professionals.
✨Highlight Customer Service Skills
Since strong customer service skills are essential for this role, prepare examples of how you've successfully interacted with clients or customers in the past. This could include resolving issues, providing support, or ensuring satisfaction.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise effectively. You might want to share specific instances where your organisational skills made a difference in a project or situation.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programme and the role itself. This shows your genuine interest in the position and helps you understand how you can contribute to the team at KARL STORZ.
