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- Tasks: Support clients with medical devices in hospitals, ensuring equipment is functional and providing training.
- Company: KARL STORZ is a leading supplier of medical equipment for minimally invasive surgery since 1945.
- Benefits: Enjoy flexible working hours, a company pension, life insurance, and private medical insurance.
- Why this job: Join a family-owned company committed to quality and innovation in healthcare, with extensive training opportunities.
- Qualifications: No direct experience needed; strong customer service skills and a passion for healthcare are essential.
- Other info: Full training provided, with a structured program lasting 12-18 months to develop your skills.
The predicted salary is between 27000 - 28000 £ per year.
KARL STORZ is one of the world’s leading suppliers of medical equipment for minimally invasive surgery. Since its beginnings in 1945, KARL STORZ has established itself worldwide as an international and highly regarded company in the production and sale of medical instruments and devices.
The family-owned company KARL STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we secure and create top-quality jobs in all our corporate locations.
To strengthen our team, KARL STORZ Endoscopy (UK) Ltd have a vacancy for an Trainee Endoscopic Specialist to be based on- site across our customer hospitals in the Midlands. This role does not require direct experience in the area as full training will be provided however, someone with a passion for healthcare and medical devices with strong customer service skills is essential.
The primary responsibility of this role is to provide on-site, hands-on client support of KARL STORZ\’s medical devices (including endoscopes, instruments and video equipment) for the role\’s assigned clients within a hospital or surgical facility. This role will be primarily working in with the client\’s Operating Department and associated clinical areas.
The Onsite Endoscopic Specialist will improve quality by ensuring KARL STORZ equipment is always available and fully functional, facilitate training to all levels of staff as required. Implementation of quality improvements and continuously assure the highest standards are maintained in all aspects of KARL STORZ services.
- This role will develop knowledge, skills, and experience within medical devices through contributions to the on-site support function SMART Solutions Team as directed by the Head of Managed Service Operations or designated SMART Solutions Team Leader.
- Through a variety of tasks and time spent working alongside our trained OES, customers, and wider teams, this will evolve and develop in complexity as the Trainee moves through their bespoke training programme with the aim of transitioning to an OES role or wider role with KARL STORZ UK.
- The completion of the training programme will typically take around 12 – 18 months to complete and will incorporate both on-site and off-site training objectives.
About You:
- Experience of working in a hospital setting is not essential, but you should have demonstrated success in working in a collaborative, service-oriented team environment.
- As a full &
- structured training program will be provided, experience with endoscopic equipment is not necessary, but experience in a healthcare environment would be an advantage.
- A healthcare or technical qualification or relevant experience would be desirable, however we would also consider applications from recent Graduates with a relevant science or medical degree.
Qualifications, skills and experience must include:
- Healthcare or Technical qualification or experience desirable
- Strong customer service skills
- Possess exceptional organizational skills and the ability to multi-task
Job Type: Full-time
Pay: £27,000.00-£28,000.00 per year
Benefits:
- Company pension
- Life insurance
- Private medical insurance
- Monthly car allowance
Schedule:
- Monday to Friday
Work Location: In person
Your Benefits
- Flexible working hours & mobile working: In many areas, working hours and location can be arranged as required
- 30 vacation days and various special payments
- Further training opportunities: Open in-house seminar program, extensive e-learning offering, professional development courses and much more
- Corporate benefits and bicycle leasing
- Subsidy for private pension plan and company health management
- Various childcare options – at the headquarters in Tuttlingen
- Health, sports, cultural and leisure activities – offers vary depending on location
Trainee Medical Devices Support Specialist- Midlands employer: KARL STORZ Endoscopy - America
Contact Detail:
KARL STORZ Endoscopy - America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Medical Devices Support Specialist- Midlands
✨Tip Number 1
Familiarize yourself with the latest trends in medical devices and minimally invasive surgery. This knowledge will not only help you during interviews but also show your genuine interest in the field.
✨Tip Number 2
Network with professionals in the healthcare and medical device industry. Attend relevant events or join online forums to connect with people who can provide insights and potentially refer you to opportunities at KARL STORZ.
✨Tip Number 3
Highlight any customer service experience you have, even if it's not directly related to healthcare. Strong interpersonal skills are crucial for this role, so be ready to discuss how you've successfully worked in a team-oriented environment.
✨Tip Number 4
Prepare to demonstrate your organizational skills and ability to multitask during the interview. Think of examples from your past experiences where you successfully managed multiple responsibilities, as this will be key in the Trainee role.
We think you need these skills to ace Trainee Medical Devices Support Specialist- Midlands
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Trainee Medical Devices Support Specialist position. Understand the responsibilities and required skills, especially the emphasis on customer service and a passion for healthcare.
Tailor Your CV: Customize your CV to highlight any relevant experience or qualifications related to healthcare or technical fields. Even if you lack direct experience with medical devices, emphasize your customer service skills and any collaborative work you've done in team environments.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention your willingness to learn and grow within the medical devices field, and how your background aligns with the company's commitment to quality and professionalism.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the healthcare industry.
How to prepare for a job interview at KARL STORZ Endoscopy - America
✨Show Your Passion for Healthcare
Make sure to express your enthusiasm for the healthcare field during the interview. Share any relevant experiences or motivations that led you to apply for this role, as KARL STORZ values candidates who are genuinely passionate about medical devices and patient care.
✨Highlight Customer Service Skills
Since strong customer service skills are essential for this position, prepare examples from your past experiences where you successfully assisted customers or worked in a team-oriented environment. This will demonstrate your ability to provide excellent support to clients.
✨Emphasize Organizational Skills
Discuss your organizational abilities and how you manage multiple tasks effectively. Provide specific examples of how you've prioritized tasks in previous roles or projects, as this is crucial for ensuring that medical equipment is always available and functional.
✨Be Open to Learning
As this role includes a structured training program, convey your willingness to learn and adapt. Talk about your approach to acquiring new skills and knowledge, especially in a technical or healthcare setting, to show that you're ready to grow within the company.
