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- Tasks: Provide hands-on support for medical devices in hospitals and train staff on equipment use.
- Company: Join KARL STORZ, a leading supplier of innovative medical equipment since 1945.
- Benefits: Enjoy 34 days holiday, private medical care, and a generous pension plan.
- Why this job: Be part of a family-owned company that values quality and professionalism in healthcare.
- Qualifications: GCSE level education preferred; healthcare or technical qualification is a plus.
- Other info: Full-time role based in Southampton, Monday to Friday schedule.
The predicted salary is between 27000 - 37800 £ per year.
KARL STORZ is one of the world’s leading suppliers of medical equipment for minimally invasive surgery. Since its beginnings in 1945, KARL STORZ has established itself worldwide as an international and highly regarded company in the production and sale of medical instruments and devices. The family-owned company applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution.
To strengthen our team, KARL STORZ Endoscopy (UK) Ltd has a vacancy for a Medical Devices Support Specialist based in Southampton. The primary responsibility of this role is to provide on-site, hands-on client support for KARL STORZ medical devices (including endoscopes, instruments, and video equipment) at assigned hospitals or surgical facilities. This role will primarily involve working within the client’s Operating Department and associated clinical areas.
The Onsite Endoscopic Specialist will enhance quality by ensuring KARL STORZ equipment is always available and fully functional. The role also involves facilitating training for staff at all levels, implementing quality improvements, and maintaining the highest standards in all aspects of KARL STORZ services.
About You
- Experience working in a hospital setting, demonstrating success in a collaborative, service-oriented team environment.
- Strong interpersonal skills, with the ability to concentrate on tasks, think independently, use sound judgment, prioritise, make quick decisions, and problem-solve effectively.
- Excellent customer service skills with a proactive and professional approach.
- Ability to communicate effectively at all levels and work independently on assignments.
- Capacity to work calmly under pressure and manage competing priorities.
- Exceptional organisational skills with the ability to multi-task efficiently.
- Experience with endoscopic equipment is not essential but would be a distinct advantage.
- Ability to work under own initiative and take responsibility for assigned tasks.
- Strong IT skills, including proficiency in Microsoft Excel, Outlook, and reporting systems.
Qualifications
- A healthcare or technical qualification is desirable.
- Educated to GCSE level (or equivalent experience) is preferred.
Job Type: Full-time
Pay: £27,000.00 per year
Schedule: Monday to Friday
Work Location: In person (Hospital based)
Your Benefits
- 34 days holiday (inclusive of public holidays)
- Generous Pension
- Private Medical
- Medical cash back scheme
- Company sick pay
- Life Assurance
- Critical illness and income protection (service requirements apply)
- Perkbox benefits platform
Medical Devices Support Specialist (Southampton) employer: KARL STORZ Endoscopy - America
Contact Detail:
KARL STORZ Endoscopy - America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Devices Support Specialist (Southampton)
✨Tip Number 1
Familiarise yourself with the specific medical devices and equipment used by KARL STORZ. Understanding their products will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the healthcare and medical device sectors. Attend relevant industry events or join online forums to connect with current employees or others in similar roles, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experiences where you've demonstrated strong customer service skills or problem-solving abilities, especially in high-pressure environments.
✨Tip Number 4
Showcase your IT skills, particularly with Microsoft Excel and reporting systems, as these are essential for the role. Consider brushing up on these skills or even taking a short course to enhance your proficiency before applying.
We think you need these skills to ace Medical Devices Support Specialist (Southampton)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in a hospital setting and any customer service roles. Emphasise your interpersonal skills and ability to work under pressure, as these are crucial for the Medical Devices Support Specialist role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your skills align with the responsibilities outlined in the job description, particularly your ability to provide hands-on support and training.
Highlight Relevant Qualifications: If you have any healthcare or technical qualifications, be sure to mention them prominently. Even if you lack direct experience with endoscopic equipment, showcasing your willingness to learn and adapt can set you apart.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for this role.
How to prepare for a job interview at KARL STORZ Endoscopy - America
✨Showcase Your Experience
Make sure to highlight any relevant experience you have in a hospital setting. Discuss specific instances where you've worked collaboratively in a service-oriented environment, as this is crucial for the role.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've effectively solved problems in high-pressure situations. The interviewer will be looking for your ability to think independently and make quick decisions, so having concrete examples ready will help.
✨Emphasise Customer Service
Since the role involves client support, it's important to convey your excellent customer service skills. Share experiences where you've gone above and beyond to assist clients or colleagues, showcasing your proactive and professional approach.
✨Familiarise Yourself with Medical Devices
While experience with endoscopic equipment isn't essential, showing a willingness to learn about it can set you apart. Research KARL STORZ products and be prepared to discuss how you would ensure their functionality and availability in a clinical setting.
