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For Companies At a Glance
- Tasks: Support clients with medical devices in hospitals, ensuring equipment is functional and providing training.
- Company: Join KARL STORZ, a leading global supplier of innovative medical equipment since 1945.
- Benefits: Enjoy 34 days holiday, private medical care, a generous pension, and more perks.
- Why this job: Be part of a family-owned company that values quality, professionalism, and innovation in healthcare.
- Qualifications: GCSE level education preferred; healthcare or technical qualifications are a plus.
- Other info: Full-time role based in Southampton, Monday to Friday schedule.
The predicted salary is between 27000 - 37800 £ per year.
KARL STORZ is one of the world’s leading suppliers of medical equipment for minimally invasive surgery. Since its beginnings in 1945, KARL STORZ has established itself worldwide as an international and highly regarded company in the production and sale of medical instruments and devices. The family-owned company applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution.
The Role
To strengthen our team, KARL STORZ Endoscopy (UK) Ltd has a vacancy for a Medical Devices Support Specialist based in Southampton. The primary responsibility of this role is to provide on-site, hands-on client support for KARL STORZ medical devices (including endoscopes, instruments, and video equipment) at assigned hospitals or surgical facilities. This role will primarily involve working within the client’s Operating Department and associated clinical areas. The Onsite Endoscopic Specialist will enhance quality by ensuring KARL STORZ equipment is always available and fully functional. The role also involves facilitating training for staff at all levels, implementing quality improvements, and maintaining the highest standards in all aspects of KARL STORZ services.
About You
- Experience working in a hospital setting, demonstrating success in a collaborative, service-oriented team environment.
- Strong interpersonal skills, with the ability to concentrate on tasks, think independently, use sound judgment, prioritise, make quick decisions, and problem-solve effectively.
- Excellent customer service skills with a proactive and professional approach.
- Ability to communicate effectively at all levels and work independently on assignments.
- Capacity to work calmly under pressure and manage competing priorities.
- Exceptional organisational skills with the ability to multi-task efficiently.
- Experience with endoscopic equipment is not essential but would be a distinct advantage.
- Ability to work under own initiative and take responsibility for assigned tasks.
- Strong IT skills, including proficiency in Microsoft Excel, Outlook, and reporting systems.
Qualifications
- A healthcare or technical qualification is desirable.
- Educated to GCSE level (or equivalent experience) is preferred.
Job Type: Full-time
Pay: £27,000.00 per year
Schedule: Monday to Friday
Work Location: In person (Hospital based)
Your Benefits
- 34 days holiday (inclusive of public holidays)
- Generous Pension
- Private Medical
- Medical cash back scheme
- Company sick pay
- Life Assurance
- Critical illness and income protection (service requirements apply)
- Perkbox benefits platform
Medical Devices Support Specialist (Southampton) employer: KARL STORZ Endoscopy - America
Contact Detail:
KARL STORZ Endoscopy - America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Devices Support Specialist (Southampton)
✨Tip Number 1
Familiarise yourself with KARL STORZ products and services. Understanding their medical devices, especially endoscopes and instruments, will give you an edge during interviews and help you demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with professionals in the healthcare and medical device sectors. Attend relevant industry events or join online forums to connect with current employees or others in similar roles, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in a hospital setting. Be ready to share specific examples of how you've successfully collaborated with teams, provided customer service, or solved problems under pressure, as these are key skills for the role.
✨Tip Number 4
Showcase your IT skills, particularly with Microsoft Excel and Outlook. Being proficient in these tools is essential for reporting and communication, so be prepared to discuss how you've used them effectively in previous roles.
We think you need these skills to ace Medical Devices Support Specialist (Southampton)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in a hospital setting and any customer service roles. Emphasise your interpersonal skills and ability to work under pressure, as these are crucial for the Medical Devices Support Specialist role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific experiences that demonstrate your problem-solving abilities and how you can contribute to maintaining high standards in client support.
Highlight Technical Skills: If you have experience with medical devices or IT skills, be sure to include these in your application. Even if you lack direct experience with endoscopic equipment, showcasing your technical qualifications can set you apart.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are essential traits for this role.
How to prepare for a job interview at KARL STORZ Endoscopy - America
✨Showcase Your Experience
Make sure to highlight any relevant experience you have in a hospital setting. Discuss specific instances where you've successfully collaborated with teams or provided exceptional service, as this role heavily relies on teamwork and customer interaction.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've effectively solved problems in high-pressure situations. The interviewer will be looking for your ability to think independently and make quick decisions, so having concrete examples ready will help you stand out.
✨Communicate Clearly
Since the role involves training staff and communicating with various levels of personnel, practice articulating your thoughts clearly and confidently. Consider doing mock interviews to refine your communication skills and ensure you can convey complex information simply.
✨Familiarise Yourself with Medical Devices
Even if you don't have direct experience with endoscopic equipment, it’s beneficial to research the types of medical devices used by KARL STORZ. Showing that you’ve taken the initiative to learn about their products will demonstrate your enthusiasm for the role.
