About The Brand
At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.” Always contemporary and forward‑looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder. We are the only fashion house that carries Karl’s name on its door and we strive to live up to this responsibility in everything we do, with the utmost joy and passion.
Our headquarters in Paris and Amsterdam host a diverse team from over 35 countries. We manage women’s and men’s ready‑to‑wear, bags, leather goods, swimwear and underwear directly from Amsterdam, while other categories are developed with licensing partners. We reach consumers via over 200 stores worldwide, wholesale partners and a strong digital footprint.
Role
Seasonal Sales Associate (29 June – 9 August). Provide excellent, friendly service, greet and qualify customers, recommend and close sales, support the Store Manager and other associates, and maintain a safe, inclusive environment.
Customer Satisfaction
- Provide outstanding service to create positive experiences and customer loyalty.
- Show genuine desire to help customers.
- Establish and promote customer loyalty through mailing lists and customer books.
- Offer extra information and go the extra mile to satisfy customers.
- Provide alternatives when a product is not available.
- Handle complaints professionally and refer them to a manager.
Product Knowledge
- Hold outstanding knowledge of product quality, trends, fabrics and garment care.
- Maximize product potential to create sales.
Drive Sales
- Exhibit business knowledge that drives sales growth.
- Provide feedback to Store Manager on sales trends.
- Build and maintain a regular client base.
- Be aware of best‑ and slow‑sellers to improve overall sales.
Maintain Safety, Security and Integrity
- Follow all procedures to ensure safety and store security.
- Keep aisles and stockroom safe.
- Address unsafe behavior from colleagues.
- Follow loss prevention and shrink reduction procedures.
- Treat all associates and customers with respect.
Profile
- Minimum 2 years progressive retail experience in luxury or contemporary brand.
- Experience delivering high‑level customer service in a brand retailer.
- Communicate honestly, openly, and constructively.
- Contribute to an inclusive culture of diverse talent.
- Demonstrate flexibility and innovation in a changing business environment.
- Love working with international clients.
Key Requirement
- Available to work evenings and weekends.
Start Date: 29th July – End Date: 9th August
