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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a luxury retail environment.
- Company: Join the dynamic and inclusive team at KARL LAGERFELD.
- Benefits: Be part of a global brand with growth opportunities and a supportive culture.
- Why this job: Embrace creativity and innovation while connecting with international clients.
- Qualifications: Retail experience in luxury brands and a passion for customer satisfaction.
- Other info: Join a diverse team that values your opinions and career growth.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Join to apply for the Sales Associate role at KARL LAGERFELD.
About The Brand
At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.” We are always contemporary and forward‑looking, sharing the creative vision of our founder. We carry Karl’s name on our door and strive to live up to this responsibility every day with joy and passion. Our headquarters in Paris and Amsterdam host a diverse team from over 50 countries, creating stories and product concepts that connect to Karl’s world. Women’s & Men’s ready‑to‑wear, bags, small leather goods, swimwear and underwear are managed from Amsterdam, while footwear, fragrances, eyewear and more are developed with licensing partners. We engage consumers online and offline, maximizing engagement across 200+ stores, wholesale partners, and a strong digital footprint via KARL.COM. Our digital channels represent more than 30% of full‑price business. We are dynamic, fast‑growing, and inclusive, committed to sustainability and integrity. In 2019, we joined the Fashion Pact, a global sustainability initiative for climate, biodiversity, and ocean protection.
POSITION
We are recruiting for a full‑time Sales Associate for our store in Westfield. This fantastic opportunity joins a strong business with ambitious yet realistic growth plans. The position is responsible for achieving sales and profit targets and reporting results to the Store Manager. You will continuously improve service quality and ensure store ambiance aligns with corporate identity.
Key Accountabilities
- Customer satisfaction – Providing an outstanding service that creates a positive experience for the customer and generates loyalty in a happy working environment. Consistently show a genuine desire to help customers. Establish and promote customer loyalty using company tools such as mailing list cards and customer books. Provide extra information and go the extra mile to satisfy the customer. When a product is not available, always offer alternatives. Deal with complaints in a professional manner by passing them to the manager.
- Product knowledge – Outstanding knowledge of the product, reflecting on the quality of the service provided. Excellent knowledge of trends and fabrics (composition, terminology, garment care, styles, etc.). Maximize the potential of the product to create sales.
- Drive sales – Good knowledge of the business that provides growth in sales. Give feedback to the Store Manager about what is selling. Build a regular client base. Aware of best and slow sellers to improve general sales.
- Maintain safety, security, and integrity – Follow all procedures, keep aisles and stockroom safe, and act against unsafe behaviours. Follow all procedures for loss prevention and take action to reduce shrink. Treat all associates and customers with respect.
PROFILE
- Minimum of 2 years of progressively retail experience in a luxury/contemporary brand.
- Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer.
- Communicate honestly, openly, and constructively.
- Contribute to an inclusive culture of diverse styles and talents working toward a clear purpose.
- Demonstrate flexibility and innovation in recognizing and reacting to the changing business environment.
- Love working with international clients.
- Proficient level in English.
JOIN #TEAMKARL
The collective vision of KARL LAGERFELD is to be the most connected global designer brand, inspiring consumers through luxury collections and immersing them in the World of KARL. If you are interested in joining #TEAMKARL, we invite you to submit your application today. At #TEAMKARL, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. We welcome people from all backgrounds, with different perspectives, ideas, and experiences to work with us.
IMPORTANT NOTICE REGARDING JOB POSTINGS
Please be advised that all legitimate job opportunities at KARL LAGERFELD are published exclusively on our official careers page and on selected partner platforms that redirect directly to our career site. We strongly recommend applicants to only apply through our verified channels and remain vigilant against unofficial job offers. KARL LAGERFELD will never request any form of payment during the recruitment process. If you come across suspicious job postings or receive unexpected communication about a position, please contact us immediately at legal@karl.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
Sales Associate - Westfield White City employer: KARL LAGERFELD
Contact Detail:
KARL LAGERFELD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Westfield White City
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Karl Lagerfeld's history, values, and product lines. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events where you might meet them. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 3
Practice your sales pitch! Since the role is all about driving sales, prepare to showcase your skills in a mock interview. Think of scenarios where you’ve gone the extra mile for a customer and be ready to share those stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining #TEAMKARL and are keen to embrace our values.
We think you need these skills to ace Sales Associate - Westfield White City
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about joining #TEAMKARL and embracing our brand's vision.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail, especially in luxury brands. We want to see how your background aligns with our commitment to outstanding customer service and product knowledge.
Be Authentic: Don’t be afraid to show your personality in your application. We value honesty and openness, so let us know what makes you unique and how you can contribute to our inclusive culture.
Apply Through Our Website: Remember to submit your application through our official careers page. This ensures that your application is seen by the right people and helps us keep everything organised. We can't wait to hear from you!
How to prepare for a job interview at KARL LAGERFELD
✨Know Your Product Inside Out
Before your interview, make sure you have a solid understanding of Karl Lagerfeld's products. Familiarise yourself with the latest collections, materials, and trends. This will not only impress your interviewers but also show that you're genuinely interested in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you went above and beyond for a customer. Highlight how you handled complaints or difficult situations professionally. This aligns perfectly with the role's focus on customer satisfaction and loyalty.
✨Demonstrate Your Passion for Fashion
Express your enthusiasm for the fashion industry during the interview. Share your thoughts on current trends and how they relate to Karl Lagerfeld's vision. This will help you connect with the interviewers and show that you’re a good fit for the team.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, growth plans, or sustainability initiatives. This shows that you’re not just interested in the job, but also in how you can contribute to the brand’s future. It’s a great way to leave a lasting impression!
