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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join the iconic KARL LAGERFELD brand with a global presence.
- Benefits: Flexible part-time hours, inclusive team culture, and career growth opportunities.
- Why this job: Be part of a creative team that values your input and fosters innovation.
- Qualifications: Retail experience in luxury brands and a passion for customer satisfaction.
- Other info: Embrace a dynamic work atmosphere with a focus on sustainability.
Overview
Sales Associate (Part-Time) – Westfield White City at KARL LAGERFELD. This role is part-time (8h & 32h) and focuses on achieving sales and profit targets, reporting results to the Store Manager, improving service quality, and maintaining a store ambiance aligned with the corporate identity.
We are recruiting for a Part-time Sales Associate at our Westfield White City store. This is a fantastic opportunity to join a strong and ambitious business with realistic growth plans.
About the Brand
At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.” Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its founder. We operate globally with headquarters in Paris and Amsterdam, a strong digital footprint, and a commitment to sustainability and integrity.
We connect with consumers through more than 200 KL stores worldwide, premium wholesale partners, and our KARL.COM flagship store reaching 96 countries. Our digital channels represent a significant portion of our full-price business. We strive to maintain a diverse, inclusive, and professional team.
Key Accountabilities
- Customer satisfaction: provide outstanding service to create a positive customer experience and loyalty, while maintaining a happy working environment.
- Demonstrate a genuine desire to help customers and establish customer loyalty using company tools (mailing list cards, customer books).
- Provide information and go the extra mile to satisfy customers; offer alternatives when a product is not available.
- Handle complaints professionally by escalating to the Store Manager as needed.
- Product knowledge: maintain outstanding knowledge of products, trends, fabrics, care, styles, and maximize product potential to drive sales.
- Drive sales with a solid understanding of the business and growth opportunities; report selling feedback to the Store Manager.
- Build a regular client base and identify best and slow sellers to inform overall sales strategy.
- Maintain safety, security, and integrity; ensure aisles and stockrooms are safe; take action if associates act unsafely; follow loss prevention procedures to reduce shrink.
- Treat all associates and customers with respect.
Profile
- Minimum of 2 years of progressively responsible retail experience in a luxury/contemporary brand.
- Extensive experience delivering high-level customer service in a Brand Retailer.
- Communicate honestly, openly, and constructively.
- Contribute to an inclusive culture with diverse styles and talents working toward a clear purpose.
- Demonstrate flexibility and innovation in responding to changing business environments.
- Enjoy working with international clients; proficient English.
Join #TEAMKARL
The vision of KARL LAGERFELD is to be the most connected global designer brand. If you’re interested in joining #TEAMKARL, submit your application today. At #TEAMKARL, everyone has freedom to share opinions, grow their careers, and be part of a caring, inclusive team.
Important Notice Regarding Job Postings
Please be advised that all legitimate KARL LAGERFELD opportunities are published on our official careers page and selected partner platforms that redirect to our site. Apply only through verified channels. KARL LAGERFELD will never request payment during recruitment. If you encounter suspicious postings or communication, contact career@karllagerfeld.com.
Job Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Sales and Business Development
- Industries: Retail Apparel and Fashion
Note: The page also lists related roles and location updates (not part of this specific job description). This entry is shown for context and recruitment channel alignment.
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Sales Associate (Part-Time) - Westfield White City employer: KARL LAGERFELD
Contact Detail:
KARL LAGERFELD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Part-Time) - Westfield White City
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Karl Lagerfeld's style, values, and products. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer situations. This will prepare you for any questions during the interview about providing outstanding service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining #TEAMKARL. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Sales Associate (Part-Time) - Westfield White City
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience or personal interests that align with the Karl Lagerfeld brand. We want to see your enthusiasm for the role and how you can contribute to our stylish team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight your retail experience, especially in luxury brands, and showcase your customer service skills. We appreciate when applicants take the time to connect their experiences to what we’re looking for!
Be Authentic and Honest: We value open communication, so be yourself in your application. Share your genuine experiences and thoughts about working in retail. Authenticity goes a long way in helping us understand who you are and how you fit into #TEAMKARL.
Apply Through Our Official Website: To ensure your application is seen, make sure to apply through our official careers page. This helps us keep track of all applications and ensures you’re applying through verified channels. We can’t wait to see your application come through!
How to prepare for a job interview at KARL LAGERFELD
✨Know Your Stuff
Before heading into the interview, make sure you’ve done your homework on KARL LAGERFELD. Familiarise yourself with their products, trends, and the brand's ethos. This will not only impress the interviewer but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Sales Associate, customer satisfaction is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you handled complaints or difficult situations to demonstrate your problem-solving skills.
✨Dress the Part
Since this is a role in the fashion retail industry, it’s important to dress appropriately for the interview. Opt for smart-casual attire that reflects the brand's style. This shows that you understand the importance of presentation in retail.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, growth opportunities, or the store's sales strategies. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.