At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join the iconic KARL LAGERFELD brand with a global presence.
- Benefits: Flexible part-time hours, inclusive team culture, and career growth opportunities.
- Other info: Embrace a dynamic work atmosphere with a focus on sustainability.
- Why this job: Be part of a creative team that values your input and fosters innovation.
- Qualifications: Retail experience in luxury brands and a passion for customer satisfaction.
Overview
Sales Associate (Part-Time) – Westfield White City at KARL LAGERFELD. This role is part-time (8h & 32h) and focuses on achieving sales and profit targets, reporting results to the Store Manager, improving service quality, and maintaining a store ambiance aligned with the corporate identity.
We are recruiting for a Part-time Sales Associate at our Westfield White City store. This is a fantastic opportunity to join a strong and ambitious business with realistic growth plans.
About the Brand
At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.” Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its founder. We operate globally with headquarters in Paris and Amsterdam, a strong digital footprint, and a commitment to sustainability and integrity.
We connect with consumers through more than 200 KL stores worldwide, premium wholesale partners, and our KARL.COM flagship store reaching 96 countries. Our digital channels represent a significant portion of our full-price business. We strive to maintain a diverse, inclusive, and professional team.
Key Accountabilities
- Customer satisfaction: provide outstanding service to create a positive customer experience and loyalty, while maintaining a happy working environment.
- Demonstrate a genuine desire to help customers and establish customer loyalty using company tools (mailing list cards, customer books).
- Provide information and go the extra mile to satisfy customers; offer alternatives when a product is not available.
- Handle complaints professionally by escalating to the Store Manager as needed.
- Product knowledge: maintain outstanding knowledge of products, trends, fabrics, care, styles, and maximize product potential to drive sales.
- Drive sales with a solid understanding of the business and growth opportunities; report selling feedback to the Store Manager.
- Build a regular client base and identify best and slow sellers to inform overall sales strategy.
- Maintain safety, security, and integrity; ensure aisles and stockrooms are safe; take action if associates act unsafely; follow loss prevention procedures to reduce shrink.
- Treat all associates and customers with respect.
Profile
- Minimum of 2 years of progressively responsible retail experience in a luxury/contemporary brand.
- Extensive experience delivering high-level customer service in a Brand Retailer.
- Communicate honestly, openly, and constructively.
- Contribute to an inclusive culture with diverse styles and talents working toward a clear purpose.
- Demonstrate flexibility and innovation in responding to changing business environments.
- Enjoy working with international clients; proficient English.
Join #TEAMKARL
The vision of KARL LAGERFELD is to be the most connected global designer brand. If you’re interested in joining #TEAMKARL, submit your application today. At #TEAMKARL, everyone has freedom to share opinions, grow their careers, and be part of a caring, inclusive team.
Important Notice Regarding Job Postings
Please be advised that all legitimate KARL LAGERFELD opportunities are published on our official careers page and selected partner platforms that redirect to our site. Apply only through verified channels. KARL LAGERFELD will never request payment during recruitment. If you encounter suspicious postings or communication, contact career@karllagerfeld.com.
Job Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Sales and Business Development
- Industries: Retail Apparel and Fashion
Note: The page also lists related roles and location updates (not part of this specific job description). This entry is shown for context and recruitment channel alignment.
Sales Associate (Part-Time) - Westfield White City in London employer: KARL LAGERFELD
KARL LAGERFELD is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and professional growth. As a part-time Sales Associate at our Westfield White City store, you will be part of a dynamic team dedicated to delivering outstanding customer service while enjoying the benefits of working for a globally recognised brand with ambitious growth plans. With opportunities for career advancement and a commitment to sustainability, joining #TEAMKARL means being part of a forward-thinking company that values your contributions and encourages your development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate (Part-Time) - Westfield White City in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including KARL LAGERFELD, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Associate (Part-Time) - Westfield White City in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like KARL LAGERFELD that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at KARL LAGERFELD will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about KARL LAGERFELD and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at KARL LAGERFELD
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at KARL LAGERFELD, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at KARL LAGERFELD!
