At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join the iconic KARL LAGERFELD brand, known for its creativity and innovation.
- Benefits: Flexible part-time hours, inclusive team culture, and opportunities for growth.
- Other info: Work in a diverse environment with a focus on sustainability and integrity.
- Why this job: Be part of a dynamic team that values your input and creativity.
- Qualifications: 2+ years in retail, passion for fashion, and excellent communication skills.
The predicted salary is between 11 - 16 £ per hour.
About The Brand
At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.” Always contemporary and forward‑looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld. We strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion. Our headquarters in Paris and Amsterdam are home to a highly diverse and driven team of KARL family members that hail from over 50 countries. Together, we aim to create meaningful stories and product concepts that connect to Karl’s world and iconic attributes.
The Role
For our store at Regent Street, we are recruiting for part‑time Sales Associates (32 hrs). Sales Associates provide excellent and friendly service by assessing the needs of the customer and assisting. Associates in this position know how to greet, qualify, recommend, and close every customer. Sales Associates work in cooperation with their Store Manager and other associates to ensure customers’ needs are met. Each associate has the responsibility of providing a safe working and shopping environment. This is ideally for a long‑term contract period.
- Customer satisfaction
- Providing an outstanding service that will create a positive experience for the customer and generate loyalty in a happy working environment.
- Consistently show a genuine desire to help customers.
- Establish and promote customer loyalty using company tools such as mailing list cards and customer books.
- Provide extra information and go the extra mile to satisfy the customer.
- When a product is not available, always offer alternatives.
- Deal with complaints in a professional manner by passing them on to their manager.
- Product knowledge
- Having outstanding knowledge of the product, reflecting on the quality of the service provided.
- Excellent knowledge of the trends and fabrics (composition, terminology, garment care, styles, etc.).
- Maximize the potential of the product to create sales.
- Drive sales
- Having a good knowledge of the business that will provide growth in sales.
- Give feedback to Store Manager about what is selling.
- Build a regular client base.
- Be aware of the best and slow sellers to improve general sales.
- Visual Merchandising
- Reporting to the Store Manager with guidance and direction given by HQ VM to support the visual merchandising activities within the dedicated store and appointed locations.
- Providing hands‑on support for store VM activities as required (dedicated window launches, events & product launches).
- Executing and ensuring shop‑floor and window VM as well as VM training following VM guidelines and direction given by HQ VM and Store Manager.
- Supporting the in‑store & window rotation of VM tools following the direction given by HQ VM.
- Giving regular VM reports to HQ team.
- Working closely with Area VM to coordinate visit/activity schedule (VM visit calendar, preparation, follow‑up and maintenance).
- Store opening VM support and store visits on a pre‑defined and approved basis.
Profile
Minimum of 2 years of progressive retail experience in a luxury/contemporary brand. Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer. Communicate honestly, openly, and constructively. Contribute to an inclusive culture of diverse styles and talents working toward a clear purpose. Demonstrate flexibility and innovation in recognizing and reacting to the changing business environment. Love working with international clients.
JOIN #TEAMKARL
If you are interested in joining #TEAMKARL, we invite you to submit your application today. At #TEAMKARL, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. We welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us.
Sales Associate (part-time) - Regent Street, London employer: KARL LAGERFELD
KARL LAGERFELD offers an exciting opportunity for a Seasonal Luxury Fashion Sales Associate in Greater London, where you will thrive in a vibrant and inclusive work culture that values diversity and exceptional customer service. With a focus on employee growth, you will receive training and support to enhance your retail skills while enjoying the dynamic atmosphere of a luxury brand. Join us for a rewarding experience that not only allows you to engage with international clients but also fosters a sense of community among passionate fashion enthusiasts.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate (part-time) - Regent Street, London
✨Get Hands-On with the Fashion Community
Dive into local fashion events, markets, and pop-ups when you’re hunting for that part-time gig! Trust us, making connections directly within the fashion community can open doors you didn’t even know existed, plus it shows your commitment to the industry.
✨Show Off Your Creative Side
Create an Instagram or blog dedicated to your fashion insights or personal styles. This isn't just for personal branding but also a way to catch the eye of brands like KARL LAGERFELD when they’re looking for part-time talent. It’s all about visibility!
✨Leverage Your Student Networks
If you're at uni, don’t underestimate the power of your career services and fashion societies. They often have exclusive partnerships with local brands and can get you interviews or insights about part-time roles before they hit the mainstream job boards.
✨Apply Directly and Get Noticed
Always look to apply directly through websites like KARL LAGERFELD instead of just relying on job boards. Show that you're keen by reaching out directly with a quick note expressing your interest in their brand and any potential part-time openings.
We think you need these skills to ace Sales Associate (part-time) - Regent Street, London
Some tips for your application 🫡
Show Off Your Personal Style:In the fashion-apparel industry, it’s all about expressing your unique sense of style. Make sure your CV reflects your fashion knowledge and personal aesthetic. Consider adding links to your social media style accounts or any fashion blogs you've contributed to – this gives us a taste of your fashion sense and creativity!
Highlight Relevant Experience:When applying for a part-time role in fashion, highlight your relevant experience in retail or any fashion-related jobs. Focus on customer service skills and your ability to work in a fast-paced environment. If you’ve taken courses or have certifications related to fashion or merchandising, don’t forget to mention those too!
Guarantee Flexibility in Your Application:As this is a part-time position, we really need to see your availability right off the bat. Make it easy for us by including a clear section in your CV or cover letter outlining when you can work, as well as any commitments you might have. This helps us understand your fit for the role immediately!
Craft a Passionate Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about fashion and how you can contribute to our team at KARL LAGERFELD. Talk about any current fashion trends you love or brands that inspire you, and tie this back to the role. We love to see enthusiasm and a keen interest in the industry!
How to prepare for a job interview at KARL LAGERFELD
✨Show Off Your Style Knowledge
In fashion, it's all about showcasing your awareness of current trends and styles. Brush up on the latest collections and buzzworthy designers, and be ready to discuss why you love them or how they influence your style. This helps us connect with you on a personal level and see how you fit into KARL LAGERFELD's vibe!
✨Bring Your Portfolio to Life
If you've got a portfolio—whether it’s mood boards, sketches, or even snapshots of your style development—make sure to bring it along. Talk us through your creative process! As we're eyeing a part-time role, we want to see your passion and how you can contribute to our team even in a flexible capacity.
✨Prepare for a Practical Assessment
Depending on the role, you might be asked to demonstrate your fashion sense through a practical task—like styling an outfit or merchandising a small display. Don't forget to prep some popular looks and practice your presentation. It’s a chance to show how you think on your feet and bring your fashion ideas to life!
✨Express Your Availability and Flexibility
Being part-time means we need someone who can fit into our schedule seamlessly. Be upfront about your availability, but also highlight your eagerness to adapt and grow within KARL LAGERFELD. This shows not only your commitment but also your understanding of the dynamic nature of retail hours.
