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For Companies At a Glance
- Tasks: Achieve sales targets and provide outstanding customer service in a vibrant retail environment.
- Company: Join the iconic KARL LAGERFELD brand with a global presence and innovative vision.
- Benefits: Flexible hours, competitive pay, and opportunities for career growth in a dynamic team.
- Why this job: Be part of a creative team that values your input and fosters personal development.
- Qualifications: Retail experience in luxury brands and a passion for delivering exceptional customer service.
- Other info: Join a diverse and inclusive team committed to sustainability and integrity.
Overview
Sales Associate (Part-Time) – Westfield White City at KARL LAGERFELD. This role is part-time (8h & 32h) and focuses on achieving sales and profit targets, reporting results to the Store Manager, improving service quality, and maintaining a store ambiance aligned with the corporate identity.
We are recruiting for a Part-time Sales Associate at our Westfield White City store. This is a fantastic opportunity to join a strong and ambitious business with realistic growth plans.
About the Brand
At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.” Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its founder. We operate globally with headquarters in Paris and Amsterdam, a strong digital footprint, and a commitment to sustainability and integrity.
We connect with consumers through more than 200 KL stores worldwide, premium wholesale partners, and our KARL.COM flagship store reaching 96 countries. Our digital channels represent a significant portion of our full-price business. We strive to maintain a diverse, inclusive, and professional team.
Key Accountabilities
- Customer satisfaction: provide outstanding service to create a positive customer experience and loyalty, while maintaining a happy working environment.
- Demonstrate a genuine desire to help customers and establish customer loyalty using company tools (mailing list cards, customer books).
- Provide information and go the extra mile to satisfy customers; offer alternatives when a product is not available.
- Handle complaints professionally by escalating to the Store Manager as needed.
- Product knowledge: maintain outstanding knowledge of products, trends, fabrics, care, styles, and maximize product potential to drive sales.
- Drive sales with a solid understanding of the business and growth opportunities; report selling feedback to the Store Manager.
- Build a regular client base and identify best and slow sellers to inform overall sales strategy.
- Maintain safety, security, and integrity; ensure aisles and stockrooms are safe; take action if associates act unsafely; follow loss prevention procedures to reduce shrink.
- Treat all associates and customers with respect.
Profile
- Minimum of 2 years of progressively responsible retail experience in a luxury/contemporary brand.
- Extensive experience delivering high-level customer service in a Brand Retailer.
- Communicate honestly, openly, and constructively.
- Contribute to an inclusive culture with diverse styles and talents working toward a clear purpose.
- Demonstrate flexibility and innovation in responding to changing business environments.
- Enjoy working with international clients; proficient English.
Join #TEAMKARL
The vision of KARL LAGERFELD is to be the most connected global designer brand. If you’re interested in joining #TEAMKARL, submit your application today. At #TEAMKARL, everyone has freedom to share opinions, grow their careers, and be part of a caring, inclusive team.
Important Notice Regarding Job Postings
Please be advised that all legitimate KARL LAGERFELD opportunities are published on our official careers page and selected partner platforms that redirect to our site. Apply only through verified channels. KARL LAGERFELD will never request payment during recruitment. If you encounter suspicious postings or communication, contact career@karllagerfeld.com.
Job Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Sales and Business Development
- Industries: Retail Apparel and Fashion
Note: The page also lists related roles and location updates (not part of this specific job description). This entry is shown for context and recruitment channel alignment.
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Sales Associate (Part-Time & Full-Time) - Westfield White City employer: KARL LAGERFELD
Contact Detail:
KARL LAGERFELD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Part-Time & Full-Time) - Westfield White City
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Karl Lagerfeld's style, values, and products. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events where you can meet them. A friendly chat can give you insider info and might just land you a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining #TEAMKARL. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Sales Associate (Part-Time & Full-Time) - Westfield White City
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience or personal interests that align with the Karl Lagerfeld brand. We want to see your enthusiasm for the role and how you can contribute to our stylish team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight your retail experience, especially in luxury brands, and showcase your customer service skills. We appreciate when applicants take the time to connect their experiences to what we’re looking for!
Be Authentic and Honest: We value open communication, so be yourself in your application. Share your genuine experiences and thoughts about working in retail. Authenticity goes a long way in helping us understand who you are and how you fit into #TEAMKARL.
Apply Through Our Website: To ensure your application is seen, make sure to apply directly through our official careers page. This helps us keep track of all applications and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at KARL LAGERFELD
✨Know Your Stuff
Before heading into the interview, make sure you’ve done your homework on Karl Lagerfeld. Familiarise yourself with their products, brand values, and recent collections. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Sales Associate, customer satisfaction is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you handled complaints or created memorable shopping experiences to demonstrate your commitment to service.
✨Dress the Part
Since you’re applying for a role in fashion retail, it’s important to dress appropriately for the interview. Opt for smart-casual attire that reflects the brand's aesthetic. This shows that you understand the importance of presentation in the retail environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team culture, growth opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.