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For Companies At a Glance
- Tasks: Engage customers and drive sales while creating a vibrant store atmosphere.
- Company: Join KARL LAGERFELD, a dynamic fashion house inspired by the iconic designer's vision.
- Benefits: Enjoy a supportive team culture, career growth opportunities, and a commitment to sustainability.
- Why this job: Be part of a global brand that values creativity, inclusivity, and customer satisfaction.
- Qualifications: 2+ years in retail, excellent customer service skills, and a passion for fashion.
- Other info: Apply through our official channels to ensure your application is considered.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Join to apply for the Sales Associate (Full-Time) – Westfield role at KARL LAGERFELD
Join to apply for the Sales Associate (Full-Time) – Westfield role at KARL LAGERFELD
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About The Brand
At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.”
About The Brand
At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.”
Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld.
We are the only fashion house that carries Karl’s name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion.
Our headquarters in Paris and in Amsterdam are home to a highly diverse and driven team of KARL family members that hail from over 50 countries. Together, we aim to create meaningful stories and product concepts that connect to Karl’s world and iconic attributes.
Women’s & Men\’s ready-to-wear, bags, small leather goods, swimwear and underwear are managed directly from our Amsterdam headquarters, while other categories, including footwear, fragrances, eyewear and more, are developed with best-in-class licensing partners.
We connect with our consumers on multiple levels, ensuring that our online and offline approach goes hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our KARL.COM flagship store, which reaches 96 countries. Our digital channels currently represent more than 30% of our overall full-price business.
We are a dynamic, fast-growing and inclusive company built on professionalism and strong values. At KARL LAGERFELD we’re committed to working toward the highest standards of sustainability and integrity across all areas of our business. In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection.
POSITION
We are recruiting for a Full-Time Sales Associate for our outletstore in Westfield. This a fantastic opportunity to join a strong and successful business with ambitious yet realistic growth plans. This position is responsible for achieving the sales and profit targets and reporting the results of your work to your Store Manager. You will work continuously on improving the service quality in the store and ensure that a store ambiance is achieved in line with the corporate identity.
Key Accountabilities
- Customer satisfaction
- This involves providing an outstanding service that will create a positive experience for the customer and generate loyalty with a happy working environment.
- Consistently show a genuine desire to help customers
- Establishes and promotes customer loyalty using company tools such as mailing list cards and customer books
- Provides extra information and will go the extra mile to satisfy the customer
- When a product is not available, always offers alternatives
- Deals with complaints in a professional manner by passing them onto their manager
- Product knowledge
- This involves an outstanding knowledge of the product reflecting on the quality of the service provided.
- Excellent knowledge of the trends and fabrics (composition, terminology, garment care, styles, etc.)
- Maximizes the potential of the product to create sales
- Drive sales
- This involves a good knowledge of the business that will provide growth in sales.
- Give feedback to Store Manager about what is selling
- Build a regular clients base
- Is aware of the best and slow sellers to improve general sales
- Maintains safety, security, and integrity
- This involves that all procedures are being followed and that safety is being kept.
- Ensure that aisles are safe
- Make sure the stockroom is safe
- Take action if other associates are acting in an unsafe manner
- Follow all procedure for loss prevention
- Take action to reduce shrink
- Treat all associates and customers with respect
PROFILE
- Minimum of 2 years of progressively Retail experience in a luxury/contemporary brand
- Extensive experience and ability to lead the delivery of a high level of customer service in a Brand Retailer
- Communicate honestly, openly, and constructively
- Contribute to an inclusive culture of diverse styles and talents working toward a clear purpose
- Demonstrate flexibility and innovation in recognizing and reacting to the changing business environment
- You love working with international clients
- Proficient level in English
JOIN #TEAMKARL
The collective vision of KARL LAGERFELD is to be the most connected global designer brand, inspiring consumers through luxury collections and immersing them in the World of KARL. If you are interested in joining #TEAMKARL, we invite you to submit your application today.
At #TEAMKARL, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. We welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us.
IMPORTANT NOTICE REGARDING JOB POSTINGS
Please be advised that all legitimate job opportunities at KARL LAGERFELD are published exclusively on our official careers page and on selected partner platforms that redirect directly to our career site.
We strongly recommend applicants to only apply through our verified channels and remain vigilant against unofficial job offers.
KARL LAGERFELD will never request any form of payment during the recruitment process.
If you come across suspicious job postings or receive unexpected communication about a position, please contact us immediately at
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Retail Apparel and Fashion
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Sales Associate (Full-Time) - Westfield employer: KARL LAGERFELD
Contact Detail:
KARL LAGERFELD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Full-Time) - Westfield
✨Tip Number 1
Familiarise yourself with Karl Lagerfeld's brand ethos and product range. Understanding the unique selling points of their collections will help you engage customers effectively and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to create a positive shopping experience, which is crucial for a Sales Associate.
✨Tip Number 3
Network with current or former employees of Karl Lagerfeld if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach for the interview.
✨Tip Number 4
Prepare to discuss current fashion trends and how they relate to Karl Lagerfeld's offerings. Being knowledgeable about the industry will demonstrate your enthusiasm and commitment to staying informed, making you a more attractive candidate.
We think you need these skills to ace Sales Associate (Full-Time) - Westfield
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Karl Lagerfeld's ethos and values. Reflect on how you can embody their mantra of 'Embrace the present and invent the future' in your application.
Tailor Your CV: Highlight your retail experience, especially in luxury or contemporary brands. Emphasise your customer service skills and any achievements that demonstrate your ability to drive sales.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for fashion and your understanding of the brand. Mention specific experiences that align with the role's key accountabilities, such as customer satisfaction and product knowledge.
Showcase Your Communication Skills: In both your CV and cover letter, ensure your communication is clear and professional. Highlight your ability to communicate openly and constructively, as this is crucial for the Sales Associate role.
How to prepare for a job interview at KARL LAGERFELD
✨Know the Brand Inside Out
Before your interview, make sure you research KARL LAGERFELD thoroughly. Understand their history, values, and product lines. Being able to discuss Karl's mantra and how it resonates with you will show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
As a Sales Associate, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle complaints professionally and create a positive shopping experience.
✨Demonstrate Product Knowledge
Familiarise yourself with the latest trends and fabrics relevant to the brand. Be ready to discuss how you would use this knowledge to drive sales and assist customers effectively. This will reflect your commitment to providing high-quality service.
✨Emphasise Teamwork and Inclusivity
KARL LAGERFELD values a diverse and inclusive culture. Be prepared to share how you have contributed to a positive team environment in previous roles. Discuss your flexibility and innovation in adapting to changing business needs.