At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a luxury retail environment.
- Company: Join the iconic Karl Lagerfeld brand, known for creativity and innovation.
- Benefits: Gain valuable retail experience in a dynamic and inclusive team.
- Other info: Opportunity for career growth in a fast-paced, supportive environment.
- Why this job: Be part of a global fashion house and connect with diverse customers.
- Qualifications: 2 years of retail experience in luxury brands and strong communication skills.
ABOUT THE BRAND
At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.” Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld. We strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion. Our headquarters in Paris and Amsterdam are home to a highly diverse and driven team of KARL family members that hail from over 35 countries. Together, we aim to create meaningful stories and product concepts that connect to Karl’s world and iconic attributes.
We connect with our consumers on multiple levels, ensuring that our online and offline approach goes hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our karllagerfeld.com flagship store, which reaches 96 countries. Our digital channels currently represent more than 30% of our overall full‑price business. We are a dynamic, fast-growing and inclusive company built on professionalism and strong values. At KARL LAGERFELD we’re committed to working toward the highest standards of sustainability and integrity across all areas of our business.
POSITION
We are recruiting for a part-time, temporary Sales associate for our outlet store in Westfield White City. This position is responsible for achieving the sales and profit targets and reporting the results of your work to your Store Manager. You will work continuously on improving the service quality in the store and ensure that a store ambiance is achieved in line with the corporate identity.
Key accountabilities
- Customer satisfaction: Providing outstanding service that creates a positive experience for the customer and generates loyalty. Consistently show a genuine desire to help customers. Establish and promote customer loyalty using company tools such as mailing list cards and customer books. Provide extra information and go the extra mile to satisfy the customer. Offer alternatives when a product is not available. Deal with complaints in a professional manner by passing them onto their manager.
- Product knowledge: Outstanding knowledge of the product reflecting on the quality of the service provided. Excellent knowledge of trends and fabrics (composition, terminology, garment care, styles, etc.). Maximise the potential of the product to create sales.
- Drive sales: Good knowledge of the business that will provide growth in sales. Give feedback to Store Manager about what is selling. Build a regular client base. Be aware of the best and slow sellers to improve general sales.
- Maintains safety, security, and integrity: Ensure that all procedures are being followed and that safety is being kept. Ensure that aisles are safe. Make sure the stockroom is safe. Take action if other associates are acting in an unsafe manner. Follow all procedures for loss prevention. Treat all associates and customers with respect.
PROFILE
- Minimum of 2 years of progressively Retail experience in a luxury/contemporary brand.
- Extensive experience and ability to lead the delivery of a high level of customer service in a Brand Retailer.
- Communicate honestly, openly, and constructively.
- Contribute to an inclusive culture of diverse styles and talents working toward a clear purpose.
- Demonstrate flexibility and innovation in recognising and reacting to the changing business environment.
- Proficient level in English.
JOIN #TEAMKARL
If you are interested in joining #TEAMKARL, we invite you to submit your application today. At #TEAMKARL, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. We welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us.
IMPORTANT NOTICE REGARDING JOB POSTINGS
Please be advised that all legitimate job opportunities at KARL LAGERFELD are published exclusively on our official careers page and on selected partner platforms that redirect directly to our career site. We strongly recommend applicants to only apply through our verified channels and remain vigilant against unofficial job offers. KARL LAGERFELD will never request any form of payment during the recruitment process.
Sale Associate Westfield White City - 16hrs Temporary Role (2 months minimum) employer: KARL LAGERFELD
KARL LAGERFELD offers an exciting opportunity for a Seasonal Luxury Fashion Sales Associate in Greater London, where you will thrive in a vibrant and inclusive work culture that values diversity and exceptional customer service. With a focus on employee growth, you will receive training and support to enhance your retail skills while enjoying the dynamic atmosphere of a luxury brand. Join us for a rewarding experience that not only allows you to engage with international clients but also fosters a sense of community among passionate fashion enthusiasts.
StudySmarter Expert Advice🤫
We think this is how you could land Sale Associate Westfield White City - 16hrs Temporary Role (2 months minimum)
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sale Associate Westfield White City - 16hrs Temporary Role (2 months minimum)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to KARL LAGERFELD:Don’t forget to personalise your application for KARL LAGERFELD! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at KARL LAGERFELD
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that KARL LAGERFELD offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at KARL LAGERFELD and contribute positively during your temporary stint.
