At a Glance
- Tasks: Drive sales growth by engaging with HR prospects and qualifying leads.
- Company: Join KareHero, a fast-growing startup transforming employee support for caregivers.
- Benefits: Enjoy a hybrid work model, career growth, and a collaborative team environment.
- Other info: Be part of a diverse team committed to inclusion and making a difference.
- Why this job: Make a real impact in a mission-driven company while developing your skills.
- Qualifications: 1-3 years in sales development, strong communication, and CRM skills required.
The predicted salary is between 28800 - 48000 £ per year.
Location: Hybrid
Type: Full-Time
Start Date: Immediate
For interested candidates please email: richa@karehero.com
About Us
At KareHero, we’re transforming how companies support their employees who balance work and caregiving responsibilities. As a seed‑stage startup, we’re growing fast and need an ambitious, proactive, and entrepreneurial Sales Development Representative (SDR) to help us scale. This is a unique opportunity to join a dynamic team, make a significant impact, and grow your career as the company evolves.
What You’ll Be Doing
As our SDR, you’ll be responsible for driving the top of the sales funnel and fuelling our growth engine. You’ll work closely with the marketing teams to identify, connect, and qualify prospects. You will also bring your own ideas, test strategies, and thrive in the fast‑paced environment of a seed‑stage startup.
Key Responsibilities
- Prospecting and Outreach: Identify and engage target accounts, focusing on HR buyer personas (e.g., HR Directors, Senior Benefits and Wellbeing roles). Conduct cold outreach via email, LinkedIn, and phone to generate new business opportunities. Leverage creative and personalised approaches to capture prospects’ attention.
- Lead Qualification: Qualify inbound and outbound leads to ensure a strong fit with KareHero’s service. Schedule discovery meetings and hand over qualified leads to Account Executives with detailed insights.
- HubSpot Mastery: Manage, update, and analyse CRM data in HubSpot, ensuring accurate and consistent lead tracking. Build workflows, sequences, and reporting dashboards to improve efficiency and visibility into your pipeline.
- Market Research: Continuously research the HR and benefits space to stay updated on trends, competitors, and opportunities. Build and refine ideal customer profiles (ICPs) and buyer personas for better targeting.
- Collaboration and Strategy: Work with marketing to test messaging, refine campaigns, and maximise lead conversion. Share insights and feedback from prospects to improve product‑market fit and go‑to‑market strategies. Participate in weekly sales meetings and brainstorm sessions, bringing your own ideas to the table.
- Resilience and Growth: Thrive in the dynamic, sometimes ambiguous environment of a seed‑stage startup. Adapt to rapid changes, experiment with new strategies, and learn from setbacks. Manage the pressures of a fast‑paced environment while maintaining a solutions‑driven mindset.
Qualifications
- Experience: 1–3 years in sales development or similar roles, ideally in a B2B SaaS company.
- Proven Track Record: Success in prospecting HR buyer personas (e.g., Benefits, HR, or People Teams).
- CRM Expertise (HubSpot preferred): Familiarity with HubSpot (or equivalent CRM), including managing sequences, workflows, and reporting.
- Hunger and Initiative: A proactive, self‑motivated approach with a passion for finding new opportunities and solving problems.
- Entrepreneurial Spirit: Comfortable with ambiguity and excited by the challenges of working in an early‑stage startup.
- Communication Skills: Excellent verbal and written communication skills for engaging with prospects and collaborating with the team.
- Resilience: Ability to handle rejection, troubleshoot challenges, and persevere under pressure.
- Creativity and Ideas: A knack for coming up with unique outreach strategies and process improvements.
Why Join Us?
- High Impact: Be part of building a company from the ground up and have a direct influence on its success.
- Career Growth: Fast‑track your development in a fast‑paced, high‑growth environment.
- Collaborative Team: Work with a talented, driven, and supportive team passionate about making a difference.
- Mission‑Driven Work: Help revolutionise employee benefits and support solutions for caregivers.
- Startup Culture: Enjoy the flexibility, excitement, and opportunities that come with working in a startup.
Apply with your CV. Screening call over Google Meet with Richa, our People & Talent Lead (30‑40 min). Interview with Jess Ching, our Head of Marketing and hiring manager for this role (In‑person preferred, or Google Meet). Interview with Stephanie Leung, our Founder & CEO (in‑person).
Equal Opportunity Statement
At KareHero, our work is built on empathy, care, and a deep belief in the value of every individual. From our founding, we’ve committed to fostering a culture where people matter—not despite their differences, but because of them. We represent a rich range of backgrounds across gender, race, sexuality, age, disability, neurodiversity, body size, religion, class, and more, and know first‑hand why DEI matters. We strive to maintain a harassment‑free, inclusive, and equitable environment, where every team member feels a genuine sense of belonging—not in spite of who they are, but across the full spectrum of their identity. Everyone at KareHero is expected to actively contribute to this culture, bringing self‑awareness, empathy, and social responsibility to all aspects of their work. We recognise that achieving meaningful inclusion requires confronting systems of prejudice and inequality head‑on. As such, we conduct DEI training for all employees and commit to building a team whose diversity reflects the real world we serve. We respond promptly and transparently to any concerns, ensuring KareHero remains a place where everyone can thrive. We welcome and encourage applications from candidates of all backgrounds, lived experiences, abilities, and identities. If you’re passionate about caregiving, equity, and creating a positive impact in the lives of working caregivers, you’ll find a meaningful home here at KareHero.
Sales Development Representative employer: KareHero
At KareHero, we pride ourselves on being an exceptional employer that champions a collaborative and inclusive work culture. As a seed-stage startup, we offer unique opportunities for career growth and the chance to make a significant impact in revolutionising employee benefits for caregivers. Our dynamic team thrives in a flexible environment, where creativity and initiative are encouraged, making it an ideal place for ambitious individuals looking to grow alongside us.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative
✨Tip Number 1
Get to know the company inside out! Research KareHero's mission and values, and think about how your skills as an SDR can help them grow. This will not only impress during interviews but also help you tailor your approach when reaching out.
✨Tip Number 2
Network like a pro! Use LinkedIn to connect with current employees at KareHero. Ask them about their experiences and any tips they might have for standing out in the application process. Plus, it shows you're genuinely interested!
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your experience and why you're excited about the SDR role. This will come in handy during interviews and networking events.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It’s a simple way to show appreciation and keep you fresh in their minds. Plus, it demonstrates your enthusiasm for the role!
We think you need these skills to ace Sales Development Representative
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining our team and making a difference in the caregiving space.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in sales development or B2B SaaS. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Creative:We appreciate unique approaches, so feel free to showcase your creativity in your application. Whether it’s a catchy cover letter or an innovative way to present your experience, stand out from the crowd!
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It helps us keep track of applications and ensures you’re considered for this exciting opportunity at KareHero!
How to prepare for a job interview at KareHero
✨Know Your Prospects
Before the interview, research the HR buyer personas that KareHero targets. Understand their pain points and how KareHero's solutions can help them. This will not only show your interest in the role but also demonstrate your proactive approach to understanding the market.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially any successes in prospecting or lead qualification. Use specific examples to illustrate how you’ve engaged with potential clients and what strategies worked best for you. This will highlight your ability to drive the sales funnel effectively.
✨Familiarise Yourself with HubSpot
Since HubSpot is a key tool for this role, brush up on your CRM skills. Be ready to talk about how you've used similar tools in the past, and if possible, demonstrate your knowledge of managing sequences and workflows. This will show that you're ready to hit the ground running.
✨Embrace the Startup Spirit
KareHero is a seed-stage startup, so be prepared to discuss how you handle ambiguity and rapid changes. Share examples of how you've adapted in fast-paced environments and your willingness to experiment with new strategies. This will convey your entrepreneurial spirit and resilience.
