At a Glance
- Tasks: Provide technical support and maintenance for AutoStore systems across the UK.
- Company: Join a stable, growing international company with a strong team spirit.
- Benefits: Enjoy flexible working hours, attractive salary, and a company vehicle for personal use.
- Other info: Exciting development opportunities and thorough onboarding at our Academy.
- Why this job: Be the face of innovation while making a real impact on customer satisfaction.
- Qualifications: Mechanic or electronic background with field service experience required.
The predicted salary is between 31500 - 38500 £ per year.
As a Service Technician you provide technical support for AutoStore products, applications and servicesolutions to our customers in UK. You will act as a brand ambassador by modelling the Kardex Core Values in every interaction with customers and colleagues and be the face of the Life Cycle Service department at our customer sites across the region, mainly greater Birmingham to Midlands. In this important role you must prove to be flexible and willing to commit the time and effort necessary to meet our customers’ needs ensure customer satisfaction and loyalty during every interaction.
Your tasks:
- Perform preventative and corrective maintenance on AutoStore systems, including remote diagnostics and troubleshooting of PLC and basic software issues.
- Deliver high-quality service within agreed timescales, including customer training, on-call support and technical advice.
- Act as a trusted advisor by promoting and supporting AutoStore products and services, while identifying business opportunities and generating leads.
- Maintain accurate administrative records, including service reports, customer feedback and spare parts inventory management.
- Represent the company professionally at all times, ensuring compliance with health and safety regulations and contributing positively to team success and continuous improvement.
Your profile:
- Good general standard of education and background as Mechanic/ Electronic / Electrical degree.
- CompTIA A+ or similar experience.
- Experience in field customer service.
- Familiar with diagnostic methods.
- Basic computer skills.
- Technical / mechanical / electronic experience.
- Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP.
- Experience in industrial communication (Field bus, Ethernet, etc.).
- Understanding the importance of onsite health and safety.
What We Offer:
- Long-term prospects in a stable, growing international company with exciting development opportunities and a future-oriented working environment.
- Strong support through a great team spirit, thorough onboarding and extensive training at our own Academy online. Plus: Employee Assistance Programme.
- Flexible working hours, flexitime account and annual leave according to local labour rules.
- Attractive salary, company pension scheme, capital-forming benefits.
- Extras include: Corporate Benefits, Company & team events, Company vehicle for private use, Health management.
Ready to Join Us? Then please send us a compelling application via our career portal – including your earliest start date and salary expectations. Applying takes just 2 minutes.
Questions? I’m here for you: Veronika Wieland-Kolumban, 0049151 2054 2770.
🛠️ Technician – Field Service Intralogistics AutoStore UK in Hertford employer: Kardex
Kardex is an exceptional employer that values flexibility and employee well-being, offering a hybrid work model that allows for both remote and onsite collaboration in the vibrant town of Hertford. With a competitive salary and a supportive team culture, employees are encouraged to grow their skills and advance their careers while contributing to a leading manufacturing firm in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land 🛠️ Technician – Field Service Intralogistics AutoStore UK in Hertford
✨Get Your Hands Dirty at Engineering Events
Join local engineering meetups or industry conferences related to mechanical engineering. Whether it's a workshop or a career fair, these events are goldmines for networking and getting a foot in the door. Plus, you can showcase your passion and enthusiasm directly to potential employers like Kardex.
✨Connect with Professors & Peers
Tap into your university’s resources—professors often have connections in the industry. Don’t be shy to ask about potential openings or recommendations. Your classmates might also know of companies hiring. Often, it’s who you know that gets you in front of the right people!
✨Highlight Your Projects and Practical Experience
When you land those interviews, make sure to talk about your hands-on projects or internships. Whether it's a design project or hands-on experience with CAD software, specific examples will make you stand out. Companies like Kardex love to hear about practical applications of your skills.
✨Apply Directly on Company Websites
Check out the careers page of Kardex and apply directly through there. It shows initiative and interest in their specific values. Plus, you'll often find openings that aren't advertised on job boards, giving you a better chance to land that full-time gig!
We think you need these skills to ace 🛠️ Technician – Field Service Intralogistics AutoStore UK in Hertford
Some tips for your application 🫡
Show Off Your Technical Expertise:In mechanical engineering, it’s vital to highlight your technical skills and projects. Make sure to include relevant software proficiency (like CAD tools) in your CV. If you've worked on specific engineering projects, detail your key contributions — we want to see how you’ve applied your skills in a practical setting!
Focus on Problem-Solving Examples:Employers in mechanical engineering love to see how you handle challenges. Use your cover letter to share specific instances where you’ve solved a complex problem or improved a design. This will show us you're not just knowledgeable but also capable of applying that knowledge effectively.
Highlight Relevant Certifications:Include any relevant certifications or training that can set you apart from the competition. Whether it's coursework from your degree, a recognised certification, or extra training in new technologies, we love to see candidates who continuously improve their skill set. This tells us you're serious about your career in engineering!
Tailor Your CV for the Role:Don’t forget to customise your CV for Kardex and the 🛠️ Technician – Field Service Intralogistics AutoStore UK role specifically. Pull examples from your experience that align with the job description — it shows us you've done your research and are genuinely interested in becoming part of the team. We recommend applying through our website to ensure your application gets to the right people!
How to prepare for a job interview at Kardex
✨Brush Up on Your CAD Skills
Since mechanical engineering often involves design processes, be ready to showcase your proficiency in CAD software like SolidWorks or AutoCAD. Bring along a digital portfolio or even some sketches that demonstrate your design capabilities — it’s a great way to show what you can bring to the table at Kardex.
✨Prepare for Technical Questions
Expect technical questions that test your understanding of engineering principles and problem-solving skills. You might get hypothetical scenarios where you need to design a component or troubleshoot a mechanical system. Practising these types of questions will give you the confidence to tackle whatever comes your way!
✨Show Your Team Spirit
As a full-time mechanical engineer, collaboration is key! Be ready to share examples of past team projects or any experiences where you contributed to solving a complex problem with others. Demonstrating your ability to work in a team will resonate well with the interviewers at Kardex.
✨Discuss Your Future Goals
Since this is a full-time position, your long-term vision is important. Be open about your career aspirations, whether it’s mastering a specific tool or leading projects. This shows that you're committed not just to learning but also to growing with Kardex, making you a more appealing candidate.
