At a Glance
- Tasks: Provide technical support and maintenance for AutoStore systems across the UK.
- Company: Join a stable, growing international company with a strong team spirit.
- Benefits: Enjoy flexible working hours, attractive salary, and a company vehicle for personal use.
- Other info: Receive thorough onboarding and extensive training at our Academy online.
- Why this job: Be the face of innovation while helping customers and driving to exciting locations.
- Qualifications: Mechanic or electronic background, customer service experience, and basic computer skills.
The predicted salary is between 40500 - 49500 £ per year.
As a Service Technician you provide technical support for Auto Store products, applications and servicesolutions to our customers in UK.
You will act as a brand ambassador by modelling the Kardex Core Values in every interaction with customers & colleagues and be the face of the Life Cycle Service department at our customer sites across the region, mainly greater Birmingham to Midlands.
In this important role you must prove to be flexible and willing to commit the time and effort necessary to meet our customers' needs ensure customer satisfaction and loyalty during every interaction.
The questions we will ask you straight away
• Do you speak English fluently and do you have a UK work permit?
- Do you have a driving licence valid for UK and do you enjoy driving to customers' sites?
• Are you free of vertigo?
- Your tasks
- Perform preventative and corrective maintenance on Auto Store systems, including remote diagnostics and troubleshooting of PLC and basic software issues.
- Deliver high-quality service within agreed timescales, including customer training, on-call support and technical advice.
- Act as a trusted advisor by promoting and supporting Auto Store products and services, while identifying business opportunities and generating leads.
- Maintain accurate administrative records, including service reports, customer feedback and spare parts inventory management.
- Represent the company professionally at all times, ensuring compliance with health and safety regulations and contributing positively to team success and continuous improvement.
Your profile
- Good general standard of education and background as Mechanic/ Electronic / Electrical degree
- Comp TIA A+ of similar experience
- Experience in field customer service
- Familiar with diagnostic methods
- Basic computer skills
- Technical / mechanical / electronic experience
- Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP
- Experience in industrial communication (Field bus, Ethernet, etc.)
- Understanding the importance onsite health and safety
What We Offer
- Long-term prospects in a stable, growing international company with exciting development opportunities and a future-oriented working environment.
- Strong support through a great team spirit, thorough onboarding and extensive training at our own Academy online. Plus: Employee Assistance Programme.
- Flexible working hours , flexitime account and annual leave according to local labour rules .
- Attractive salary , company pension scheme, capital-forming benefits.
Extras include
- Corporate Benefits
- Company & team events
- Company vehicle for private use
- Health management
Questions? I'm here for you
- Veronika Wieland-Kolumban
- 0049151 2054 2770
- Whats
- App: https://wa. me/message/YIKJIXTYGJUNJ1
We're excited to hear from you!
#J-18808-Ljbffr
Technician - Field Service Intralogistics AutoStore UK in Birmingham employer: Kardex
Kardex is an exceptional employer that values flexibility and employee well-being, offering a hybrid work model that allows for both remote and onsite collaboration in the vibrant town of Hertford. With a competitive salary and a supportive team culture, employees are encouraged to grow their skills and advance their careers while contributing to a leading manufacturing firm in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technician - Field Service Intralogistics AutoStore UK in Birmingham
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Technician - Field Service Intralogistics AutoStore UK in Birmingham
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Kardex's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Kardex. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Kardex
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Kardex.
