At a Glance
- Tasks: Provide top-notch service by diagnosing and repairing equipment on-site.
- Company: Join Kärcher, a leader in cleaning technology with a commitment to excellence.
- Benefits: Enjoy competitive pay, flexible PTO, and comprehensive health plans.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact while working hands-on with cutting-edge equipment.
- Qualifications: 3-5 years of technical experience and strong problem-solving skills required.
The predicted salary is between 28 - 34 € per hour.
The salary range for this position is $28.00 to $34.00 per hour plus up to 5,000 yearly bonus opportunity under the Service Technician Incentive Plan.
This is how you WOW:
- Accurately and timely completion of Astea Mobile Work Orders, including capturing labor and travel time stamps, equipment list (make, model, serial number), parts and material needed and/or used, additional fees and expenses, detailed notes of work performed for each visit, root cause identification, submission of electronic files, checklists, and pictures as attachments within the system, capture customer name and signature.
- Responsive interaction with customers providing the highest level of service.
- Satisfy in a timely and complete fashion, all business reporting documentation including but not limited to: timesheets, repair orders, machine checklists, receiving records, expense reports, and repair order logs.
- Recognizing and securing additional revenue opportunities – new potential customers, recovering lost customers, PM service agreements, refurb equipment, short-term rental, spare parts, and other equipment on site.
- Daily processing of Parts Received at tech location, to be conducted at the beginning of each day. Report discrepancies immediately.
- Managing all on-site installation, repair, maintenance, and test tasks.
- Diagnosing errors or technical problems and determining proper solutions.
- Other duties as assigned.
It would be WOW if you would bring this in:
- 3 to 5 years of related mechanical or technical experience, troubleshooting corded electric, battery, and/or combustion engine-powered equipment.
- Strong electro-mechanical skills.
- Valid driver’s license with a clean driving record.
- High school diploma or equivalent.
Our Kärcher WOW-package:
- Medical, Dental, and Vision plan.
- Paid Holidays (11 per year).
- Flexible PTO for exempt employees; generous PTO for non-exempt employees.
- HAS, FSA, and 401K matching plans.
- Paid sick time, as well as short- and long-term disability insurance.
Work Environment and Physical Demands:
While performing the duties of this job, the employee is regularly required to stand and reach with arms and hands. Standing for 8 hours and frequent walking required. The employee must regularly lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus. Travel and driving is required to various locations such as hospitals, schools, office buildings, industrial complexes, retail stores, etc.
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. These may be added, removed, changed or reassigned as needed to accommodate business requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity / Affirmative Action employer – M/F/Disabled/Veteran.
So: Wanna WOW with us? Simply upload your resume online and leave your contact information. We look forward to getting to know you! Together towards a clean world.
Field Service Technician SAC, CA in Blackwood employer: Karcher
Kärcher is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary range of $28.00 to $34.00 per hour along with a generous bonus opportunity. Our inclusive work culture fosters collaboration and innovation, while our comprehensive benefits package, including medical, dental, vision plans, and flexible PTO, ensures that our Field Service Technicians thrive both personally and professionally in the vibrant community of Sacramento, CA.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician SAC, CA in Blackwood
✨Tip Number 1
Get to know the company inside out! Research Kärcher's values, products, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions and think about how your experience aligns with the role. We want you to feel confident and ready to impress!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're proactive!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It’s a nice touch that keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Technician SAC, CA in Blackwood
Some tips for your application 🫡
Tailor Your Resume:Make sure your resume highlights your relevant experience, especially in mechanical or technical roles. We want to see how your skills match up with the job description, so don’t be shy about showcasing your troubleshooting abilities!
Showcase Your Customer Service Skills:Since this role involves interacting with customers, it’s important to demonstrate your ability to provide top-notch service. Share examples of how you've wowed customers in the past, whether through problem-solving or effective communication.
Be Detail-Oriented:The job requires accurate documentation and reporting, so make sure your application reflects your attention to detail. Use clear examples of how you’ve managed work orders or reports in previous positions to show us you can handle this aspect of the role.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you’re considered for the position. Plus, we can’t wait to get to know you!
How to prepare for a job interview at Karcher
✨Know Your Stuff
Make sure you brush up on your mechanical and technical knowledge, especially regarding corded electric, battery, and combustion engine-powered equipment. Be ready to discuss specific troubleshooting experiences you've had in the past.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, think of examples where you've provided excellent service. Prepare to share how you handled difficult situations or went above and beyond for a customer.
✨Be Detail-Oriented
The job requires accurate completion of work orders and documentation. During the interview, highlight your attention to detail by discussing how you ensure all necessary information is captured and reported correctly.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss specific instances where you've diagnosed errors or technical problems and how you found effective solutions. This will show that you can think on your feet and handle challenges as they arise.