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For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage hire contracts in a fast-paced environment.
- Company: Join Wernick Hire, the UK's leading modular buildings provider with over 90 years of success.
- Benefits: Enjoy competitive salary, generous holidays, and exciting perks like discounts and training opportunities.
- Why this job: Be a key player in a dynamic team shaping the future of construction.
- Qualifications: Strong communication skills and attention to detail; experience in hire industry is a plus.
- Other info: Embrace a supportive culture with career growth and an open-door policy.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Wernick Hire, a proud member of the Wernick Group, is the UK's leading provider of both permanent and temporary modular buildings and site accommodation. Celebrating over 90 years of trading since our establishment in 1934, we have a rich history of growth and success, doubling our profits in the last five years. Our continued success is driven by the quality and dedication of our workforce, who bring enthusiasm, vision, friendliness, and a real can-do spirit to our business.
Role Overview
Our Hire Controllers are at the heart of our depots, making everything happen. This is a very busy role, requiring someone who can wow our customers, go the extra mile, pick up the phone, and work effectively under pressure.
About The Role
- Provide first-class customer service.
- Prepare hire contracts, quotations, and any other necessary correspondence.
- Handle and record customer enquiries and source new business.
- Follow up on quotations and enquiries.
- Prepare accurate weekly and monthly reports.
- Maintain accurate and up-to-date records.
Skills And Experience
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Ability to multi-task and prioritise a busy workload.
- Numerate.
- IT literate, particularly in Microsoft Office (Excel, Word, and Outlook).
- Experience as a Hire Controller or similar in the hire industry is a distinct advantage.
Key Attributes
- Committed to offering first-class customer service.
- An enthusiastic team player who engages colleagues and willingly shares knowledge and information.
- Motivated self-starter.
- Thorough, methodical approach.
- Displays integrity in all interactions.
- Ability to work effectively under pressure.
- Proactive.
- Expert time manager.
- Highly professional with a positive attitude.
Your Future with the Wernick Group
At Wernick, you're more than an employee; you're a vital part of a team that's building the future of construction. Join us in our journey of continuous innovation and commitment to quality, and let's be Altogether Stronger.
Competitive salary and bonus scheme
Generous holiday allowance (rising with service)
Option to sell or carry over up to 5 days holiday
Christmas Shutdown
Early finish Friday
Group pension scheme
Annual Salary review takes place each January
Long service awards
Employee of the Month awards
Customer service awards
Life Assurance
Personal Accident Insurance
Free onsite parking
Employee assistance programme
Training and progression opportunities
Family run and well established, secure company (trading over 90 years)
Open door policy
Employee Referral scheme
Benefits scheme (discounted retailers such as money off Apple, Virgin Atlantic Holidays, Currys, Argos, Tesco and restaurants including Harvester, Miller and Carter, Nandos and many more)
Corporate Eyecare Scheme through Specsavers
Ideas portal (message the CEO) and awards for implemented suggestions
Cycle to work scheme
Annual paid volunteering day
We are an equal opportunities employer and welcome applications from all sections of the community. We look forward to receiving your application and thank you for your interest in our company.
Important Notice To Recruitment Agencies
Any unsolicited CVs will be sent at the recruitment agency's own risk and will be interpreted as gifts and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.
The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
Please note, this vacancy is subject to close earlier than the stated closing date dependent on application numbers.
Required Criteria
- Excellent written and verbal communication skills
- Strong attention to detail
- Able to multi-task and prioritise a busy workload
- Numerate
- IT literate in Microsoft Office (Excel, Word and Outlook)
Hire Controller in Widnes employer: Kärcher North America Inc.
Contact Detail:
Kärcher North America Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller in Widnes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wernick Hire. Understand their values, history, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing first-class service, think of examples from your past experiences where you've gone the extra mile for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your multitasking abilities! The Hire Controller role is busy, so be prepared to discuss how you manage multiple tasks at once. Maybe even bring a list of your top time management tips to impress them!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits we look for in our team members.
We think you need these skills to ace Hire Controller in Widnes
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent written and verbal communication is key for the Hire Controller role, make sure your application reflects this. Use clear, concise language and double-check for any typos or errors before hitting send.
Tailor Your Application: We want to see how you fit into our team! Tailor your CV and cover letter to highlight your relevant experience in customer service and the hire industry. Mention specific examples that showcase your ability to multi-task and work under pressure.
Be Professional Yet Personable: While professionalism is crucial, don’t forget to let your personality shine through! We’re looking for someone with a positive attitude and a can-do spirit, so feel free to express your enthusiasm for the role in your application.
Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Kärcher North America Inc.
✨Know Your Stuff
Before the interview, make sure you understand Wernick Hire's history and values. Familiarise yourself with their services and recent achievements, like their impressive profit growth. This will show your genuine interest in the company and help you connect your skills to their needs.
✨Showcase Your Customer Service Skills
As a Hire Controller, customer service is key. Prepare examples of how you've wowed customers in the past or handled challenging situations. Be ready to discuss how you can bring that same enthusiasm and dedication to Wernick Hire.
✨Demonstrate Your Multi-Tasking Ability
This role requires juggling multiple tasks under pressure. Think of specific instances where you've successfully managed a busy workload. Highlight your time management strategies and how you prioritise tasks effectively.
✨Be IT Savvy
Since the job requires proficiency in Microsoft Office, brush up on your Excel, Word, and Outlook skills. You might be asked about how you use these tools in your daily work, so be prepared to discuss your experience and any relevant projects you've completed.
