At a Glance
- Tasks: Lead and innovate supported housing services to empower customers towards independent living.
- Company: Join Karbon, a mission-driven organisation making a real difference in people's lives.
- Benefits: Enjoy 26 days annual leave, flexible benefits, and funding for your professional development.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Shape impactful services while leading a passionate team in a supportive environment.
- Qualifications: Experience in supported housing management and strong leadership skills required.
The predicted salary is between 55193 - 55193 € per year.
Come and make a difference at Karbon as a Supported Housing and Floating Support Manager. We’re looking for an experienced and motivated leader to join us within our Supported Housing Team. This is a fantastic opportunity to play a key role in shaping and delivering high quality supported housing and floating support services that help customers live independently and achieve positive outcomes.
You’ll lead services that sit at the heart of our mission, working closely with colleagues, commissioners and partners to ensure our supported housing offer continues to grow, innovate and make a real difference to people’s lives.
About The Role
In this strategic and people focused role, you’ll have responsibility for our Supported Housing and Floating Support services, including day to day delivery, contract performance, service development and future growth. You’ll provide clear leadership to your teams, ensuring services are delivered to a high standard, performance targets are met, and customers receive safe, effective and person-centred support. Working closely with internal teams and external partners, you’ll also act as a key operational and strategic contact helping to develop new services, respond to commissioning opportunities and drive continuous improvement. This role plays a vital part in ensuring our supported housing services remain compliant, financially viable and aligned with best practice, while always keeping customers at the centre of what we do.
About You
You’re a confident and inclusive leader with strong experience in supported housing or related housing services. You’re comfortable working at both a strategic and operational level and bring a collaborative approach to managing people, services and partnerships. You’ll have:
- Proven management experience within a complex housing or supported housing environment
- A strong track record of leading teams and delivering high quality services
- Experience of working with commissioners and external stakeholders
- The ability to manage budgets, performance and risk effectively
- Excellent communication skills and the confidence to influence and build trust
- Recognised professional qualification in the field of housing management services
- A full, valid UK driving licence
You’ll also be able to think strategically, champion innovation and support teams through change while staying grounded in the practical realities of service delivery.
Working With Us
You’ll be part of our Supported Housing Team, led by Jon McDonald, Head of Supported Housing.
Key Details
- Supported Housing and Floating Support Manager – permanent role
- Salary is £55,193 per annum plus a Karbon car payment of £2,405 per annum
- Location: Gosforth
- Regular travel will be required
- 37 hours per week with agile working
We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they are applying for. The role you’re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre‑employment checks.
Why Join Us?
We offer a generous benefits package to support your wellbeing and development, including:
- 26 days annual leave (rising to 31 after 3 years)
- Birthday leave
- Occupational pension
- Health cash plan
- Flexible benefits pot
- Access to funding for qualifications, conferences, and learning events
Ready To Apply?
If this sounds like the role for you, apply now via our website: https://www.karbonhomes.co.uk/careers/. We love seeing the real you in your application. It’s fine to use AI tools for polishing grammar or improving formatting but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.
Key Dates
- Closing date for applications Thursday 4 June 2026
- We may close the advert early if we receive a high volume of strong applications so don’t wait too long to apply!
- Interview date To be confirmed
We’re Inclusive
We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview. Need a reasonable adjustment to apply? Contact us.
A note for Recruitment Agencies
We’re lucky to have a great Preferred Supplier List (PSL) in place, so we’re not looking for additional agency support right now. Thanks for understanding we’ve got this covered!
Supported Housing and Floating Support Manager employer: Karbon Homes
At Karbon, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. As a Supported Housing and Floating Support Manager in Gosforth, you'll benefit from a generous benefits package, including flexible working options, access to funding for qualifications, and a commitment to continuous improvement in service delivery. Join us in making a meaningful impact in the lives of our customers while enjoying a fulfilling career in a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supported Housing and Floating Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research Karbon and their mission, and think about how your experience aligns with their goals. Be ready to share specific examples of how you've led teams and delivered high-quality services.
✨Tip Number 3
Show your passion for supported housing! During interviews, express why this field matters to you and how you can contribute to making a difference in people's lives. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Karbon.
We think you need these skills to ace Supported Housing and Floating Support Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supported housing shine through! We want to see how much you care about making a difference in people's lives and how your experience aligns with our mission.
Tailor Your CV:Make sure your CV is tailored to the role. Highlight your management experience and any relevant qualifications that match the job description. We love seeing how your unique skills can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us your story. Share specific examples of your leadership and collaboration skills, and explain how you’ve successfully delivered high-quality services in the past. Keep it personal and engaging!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the link provided in the job ad!
How to prepare for a job interview at Karbon Homes
✨Know Your Stuff
Make sure you understand the ins and outs of supported housing and floating support services. Familiarise yourself with Karbon's mission and values, and be ready to discuss how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've successfully managed teams in the past. Think about specific challenges you've faced and how you motivated your team to overcome them.
✨Engage with Stakeholders
Since this role involves working closely with commissioners and external partners, be prepared to discuss your experience in building relationships. Share examples of how you've collaborated with others to achieve positive outcomes.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. This shows your genuine interest in the role and helps you gauge if Karbon is the right fit for you. Consider asking about future service developments or how they measure success in their supported housing initiatives.
