At a Glance
- Tasks: Assist with roofing repairs and general maintenance in a dynamic team environment.
- Company: Join a growing Property Services Team focused on customer satisfaction.
- Benefits: Enjoy 26 days annual leave, birthday leave, and flexible benefits.
- Other info: Permanent role with excellent career growth opportunities across the North East.
- Why this job: Make a real difference in people's homes while developing your skills.
- Qualifications: Experience in roofing or maintenance, strong teamwork, and customer service skills.
The predicted salary is between 28270 - 28270 € per year.
We're looking to appoint 4 suitably qualified and experienced individuals to the role of General Operative (Roofers Mate) to join and enhance our successful and growing Property Services Team, working within our Responsive Repairs Maintenance Team. The role will be based at our properties throughout the Northeast.
About The Role
We're looking for operatives to join the Responsive Repairs North team to support Karbon Homes in delivering a high quality roofing and general repairs service that promotes a strong customer first culture and continuous improvement. The role will have a strong focus on roofing repairs, working alongside qualified roofers and other trade colleagues to deliver safe, effective, and timely work. You'll be responsible for assisting with and carrying out a range of roofing and general maintenance activities in both occupied and empty properties.
- Assisting with roofing repairs, maintenance, and minor installations (e.g., replacing tiles/slates, guttering repairs, clearing blockages, basic flat roof works, repairs to pointing to brickwork, insulation top up and relevel)
- Supporting roofers with access, preparation, and safe working at height
- Undertaking general repairs and maintenance tasks as part of a multi-skilled whole job repair approach
- Ensuring work is completed to a high standard while maintaining excellent customer service
About You
You should have experience in a relevant role (refer to person specification), ideally including experience supporting roofing works or working at height. You must have the practical skills and knowledge needed to carry out roofing and general maintenance tasks safely and to a high standard in domestic and non-domestic premises, both occupied and void. You’ll also have:
- A good understanding of health and safety, particularly relating to working at height
- Strong customer service skills, with the ability to work respectfully in customers' homes
- The ability to work effectively as part of a team and support trade colleagues
- A full UK driving licence, which is essential
Key Information
General Operative (Roofers Mate) - Permanent role
Salary: 28,270 per annum
Location: Newburn / Stanley (to be agreed with the successful candidate prior to start date)
The successful applicant will be required to work throughout the North East.
We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for. The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.
Why Join Us?
- 26 days annual leave (rising to 31 after 3 years)
- Birthday leave
- Occupational pension
- Health cash plan
- Flexible benefits pot
- Access to funding for qualifications, conferences, and learning events
General Operative (Roofers Mate) in North East employer: Karbon Homes
Karbon Homes is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With a strong focus on customer service and teamwork, our General Operative (Roofers Mate) role provides opportunities to enhance your skills while working on meaningful projects across the Northeast. Enjoy generous benefits including 26 days of annual leave, a health cash plan, and access to funding for further qualifications, all within a dynamic and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land General Operative (Roofers Mate) in North East
✨Tip Number 1
Get to know the company! Research Karbon Homes and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. A friendly chat can sometimes lead to insider tips or even a referral that gets your foot in the door.
✨Tip Number 3
Prepare for practical assessments! Since this role involves hands-on work, brush up on your roofing skills and safety practices. Being able to demonstrate your abilities can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Karbon Homes.
We think you need these skills to ace General Operative (Roofers Mate) in North East
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially any work related to roofing or maintenance. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your practical abilities!
Craft a Strong Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the General Operative role. Mention your customer service skills and any teamwork experiences that relate to working alongside roofers or in similar environments.
Showcase Safety Awareness:Since health and safety are crucial in this role, make sure to mention any relevant training or experience you have regarding working at height. We want to know you can keep yourself and others safe while getting the job done!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at Karbon Homes
✨Know Your Stuff
Make sure you brush up on your roofing knowledge and general maintenance skills. Be ready to discuss specific tasks you've done, like replacing tiles or clearing blockages. This shows you’re not just a good fit for the role but also genuinely interested in the work.
✨Safety First
Since the role involves working at height, be prepared to talk about health and safety practices. Familiarise yourself with relevant regulations and demonstrate your understanding of safe working methods. This will show that you take safety seriously, which is crucial in this line of work.
✨Customer Service Matters
You’ll be working in customers' homes, so highlight your customer service skills. Share examples of how you've handled customer interactions positively in the past. This will help convey that you can maintain a strong customer-first culture while getting the job done.
✨Team Player Vibes
This role requires teamwork, so be ready to discuss how you’ve collaborated with others in previous jobs. Talk about your experience supporting tradespeople and how you contribute to a positive team environment. It’s all about showing you can work well with others to get the job done efficiently.
