Neighbourhood Housing Assistant – Byker Team
About The Role
The successful candidate will positively support the Byker Team in the delivery of estate-based services including administrative support in Tenancy and Estate Management, Allocations and Lettings and low level Anti‑Social Behaviour. A proven track record and knowledge of current housing legislation is desirable, but not essential as you will receive on‑the‑job training for the role. In the role you will deliver high quality, cost effective and customer focused services, supporting the Byker Team in the delivery of tenancy and estate management services for general housing across the Byker community.
About You
We’re looking for a highly motivated and flexible person who is well organised, who can support a multi‑functioning team delivering estate based services to our customers.
Working With Us
The successful candidate will work in our Byker team led by the Head of Housing and Community, Lynsey Hall.
Key Details
- Neighbourhood Housing Assistant – Permanent role
- Salary: £26,494 per annum (pro rata)
- Car payment: £2,405 per annum (pro rata)
- Location: Byker
- Work hours: 18.5 hours per week, Wednesday, Thursday and Friday – office based with agile working
Additional Information
We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.
The role is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate will be asked to submit a basic disclosure and barring check application during pre‑employment checks.
Benefits
- 26 days annual leave (rising to 31 after 3 years)
- Birthday leave
- Occupational pension
- Health cash plan
- Flexible benefits pot
- Access to funding for qualifications, conferences, and learning events
Equal Opportunities
We are proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview. Need a reasonable adjustment to apply? Contact us at recruitment@karbonhomes.co.uk
