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For Companies At a Glance
- Tasks: Make a difference by managing housing and supporting communities.
- Company: Join Karbon Homes, a passionate team dedicated to community welfare.
- Benefits: Enjoy 26 days leave, flexible benefits, and support for your development.
- Why this job: Empower lives and create safe spaces for people to thrive.
- Qualifications: Strong interpersonal skills and a passion for community engagement.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
The predicted salary is between 30000 - 40000 £ per year.
Come and make a difference at Karbon as a Housing Officer. We are looking for a passionate and skilled individual to join us in our General Housing Team. This is a great opportunity for someone who wants to make a difference to our customers and the communities they live in.
About The Role
As a Housing Officer at Karbon Homes, you will provide an excellent housing and estate management service to our customers and communities. This opportunity will empower you to make a difference to people's lives by allocating their home and ensuring the estates are well managed and a safe and secure place for them to thrive. This role is based in the South Durham area with occasional travel needed across Teesside.
About You
You will demonstrate enthusiasm and have the ability, attitude, and interpersonal skills to build strong and effective relationships with customers and colleagues. You will support the work of Karbon in our communities. Good organisation, time management, and ICT skills are essential. Most importantly, you will be great with people.
Working With Us
You will be part of our South Durham and Teesside Housing Team, led by Lesley Dowell, Housing Team Manager. If you would like to know more about the role, feel free to reach out to Lesley at lesley.dowell@karbonhomes.co.uk or call 07808 530395.
Key Details
- Permanent role
- Salary: £35,995 per annum plus a Karbon car payment of £2,317 per annum
- Location: Gosforth, Stanley, Teesside (to be agreed)
- Regular travel will be required
- 37 Hours per week with agile working
We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they are applying for. The role you are applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.
Why Join Us?
We offer a generous benefits package to support your wellbeing and development, including:
- 26 days annual leave (rising to 31 after 3 years)
- Birthday leave
- Occupational pension
- Health cash plan
- Flexible benefits pot
- Access to funding for qualifications, conferences, and learning events
Ready To Apply?
If this sounds like the role for you, apply now via our website: https://www.karbonhomes.co.uk/careers/. We love seeing the real you in your application. It is fine to use AI tools for things like polishing grammar or improving formatting—but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.
Key Dates
- Closing date for applications: Sunday 8 February 2026
- Interviews are expected to take place w/c 23 Feb 2026
We’re Inclusive
We are proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you will be guaranteed an interview. Need a reasonable adjustment to apply? Contact us at recruitment@karbonhomes.co.uk.
A Note for Recruitment Agencies
We are lucky to have a great Preferred Supplier List (PSL) in place, so we are not looking for additional agency support right now. Thanks for understanding—we have got this covered!
Housing Officer in Newcastle upon Tyne employer: Karbon Homes
Contact Detail:
Karbon Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Karbon Homes. Understand their values, mission, and the communities they serve. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the Housing Officer role. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your people skills! As a Housing Officer, building relationships is key. Be ready to share examples of how you've successfully interacted with customers or colleagues in the past. This will highlight your interpersonal skills and enthusiasm for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to Lesley Dowell. It’s a nice touch that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your excitement about the position!
We think you need these skills to ace Housing Officer in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in our communities and how your skills align with the Housing Officer position.
Be Personal: Make sure your CV and supporting statement reflect your unique personality. We love seeing the real you, so don’t hesitate to share your experiences and how they’ve shaped your approach to housing and community work.
Tailor Your Application: Take the time to tailor your application to the specific role. Highlight your relevant skills, especially those related to organisation, time management, and building relationships, as these are key for us at Karbon.
Apply Through Our Website: Don’t forget to apply via our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Karbon Homes!
How to prepare for a job interview at Karbon Homes
✨Know Your Stuff
Before the interview, make sure you understand what a Housing Officer does at Karbon. Familiarise yourself with their mission and values, and think about how your skills align with their goals. This will help you demonstrate your passion for making a difference in the community.
✨Showcase Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully interacted with customers or colleagues in the past. Think of specific situations where your interpersonal skills made a positive impact, and be prepared to discuss them.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team, the challenges they face, and how you can contribute. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Organised and Punctual
Demonstrate your time management skills by arriving on time and being well-prepared. Bring any necessary documents, like your CV and references, and have a notepad ready for jotting down important points during the interview. This will leave a great impression!
