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- Tasks: Lead a team to deliver top-notch repairs and maintenance services for over 2,500 properties.
- Company: A leading housing services organisation in Leeds with a commitment to quality.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a positive impact in the community while developing your leadership skills.
- Qualifications: Experience in team management and a valid UK driving licence required.
- Other info: Join a dedicated team focused on continuous improvement and excellent customer service.
The predicted salary is between 36000 - 60000 £ per year.
A leading housing services organization in Leeds is looking for an Operations Team Manager to lead a team in delivering responsive repairs and maintenance services to over 2,500 properties. The successful candidate will ensure excellent customer service, manage performance, and promote continuous improvement. A valid UK driving license is essential. Join a dedicated team focused on delivering quality services and making a positive impact.
Operations Team Manager — Social Housing Repairs Lead in Leeds employer: Karbon Homes
Contact Detail:
Karbon Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Team Manager — Social Housing Repairs Lead in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the housing services sector, especially those already working in operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to discuss specific examples of how you've improved processes or delivered excellent customer service in previous roles. We want to see that passion for continuous improvement!
✨Tip Number 3
Research the company! Familiarise yourself with their values and recent projects. This will help you tailor your responses and show that you're genuinely interested in making a positive impact in the community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Team Manager — Social Housing Repairs Lead in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams and delivering excellent customer service. We want to see how your skills align with the role of Operations Team Manager, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about social housing repairs and how you can contribute to our mission. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Problem-Solving Skills: In the operations world, challenges pop up all the time. Use your application to share examples of how you've tackled issues in the past. We’re looking for someone who can think on their feet and drive continuous improvement!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our dedicated team!
How to prepare for a job interview at Karbon Homes
✨Know Your Stuff
Make sure you understand the ins and outs of social housing repairs. Familiarise yourself with the specific challenges and regulations in the sector. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Operations Team Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them and improved performance. Be ready to discuss your approach to promoting continuous improvement.
✨Customer Service is Key
Since this role involves delivering excellent customer service, think of instances where you've gone above and beyond for clients. Highlight your ability to handle complaints and ensure satisfaction, as this will resonate well with the interviewers.
✨Be Ready to Drive
A valid UK driving license is essential for this position, so be prepared to discuss your driving experience. If you have any relevant anecdotes about managing logistics or travel for repairs, share those to illustrate your readiness for the role.
