Operations Team Manager in Leeds

Overview Come and make a difference at Karbon as an Operations Team Manager. We’re looking to appoint a qualified and experienced individual to undertake the role of Operations Team Manager within Karbon’s Property Services team. The successful candidate will lead and manage a team of trades colleagues which will be delivering both empty homes and responsive repairs, to around 2,500 properties in Leeds and the surrounding areas.
About the Role You’ll support the team to deliver an excellent maintenance and customer service. Our teams operate with customers at heart and influence our customer experience and satisfaction levels. You’ll also lead the way and ensure the team understands the role they play in organisational performance, safety and quality, with an emphasis on innovation and continuous improvement.
About You You should have a thorough understanding of building and maintenance practices within a social housing environment. You’ll have the relevant knowledge, skills and experience needed to successfully manage a multi-disciplinary team of trade colleagues in a fast-paced and dynamic working environment.
You must be dynamic, with a collaborative leadership style, and possess strong customer service, people management and organisational skills. You should be organised with a fair degree of digital and tech competency, capable of working to tight deadlines, and to achieving KPIs and targets in accordance with budget constraints.
A full valid UK driving licence is essential.
Working With Us You’ll be part of our KPS 54 North Homes Responsive Repairs and Empty Homes Team, 54 North Homes is part of the Karbon Group, and this team will deliver services to their customers and properties on behalf of Karbon.
If you\\\’d like to know more about the role, please feel free to reach out to George Surrey, Head of Karbon Solutions, via / .
Key Details Operations Team Manager – Permanent role
Salary – £45,795 per annum
Karbon car