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- Tasks: Support customers in managing arrears and contribute to effective income recovery services.
- Company: Leading housing provider in Leeds with a focus on community support.
- Benefits: Competitive salary, well-being initiatives, and professional development opportunities.
- Why this job: Make a real difference in people's lives while developing your career in social housing.
- Qualifications: Experience in social housing and a strong record in arrears recovery.
- Other info: Hybrid working model with a supportive team environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading housing provider in Leeds is seeking an Income Officer to join their Income & Specialist Housing Team. The role involves contributing to effective income recovery services while developing crucial relationships and supporting customers in managing their arrears.
Ideal candidates should have experience in social housing, a strong record of arrears recovery, and knowledge of effective tenancy management.
The position offers a competitive salary and various benefits, promoting well-being and professional development.
Income Recovery Specialist - Social Housing (Hybrid) in Leeds employer: Karbon Homes
Contact Detail:
Karbon Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Recovery Specialist - Social Housing (Hybrid) in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of arrears recovery and tenancy management. We want you to show off your expertise and how it aligns with the role. Practice common interview questions and think about how your experience fits the job description.
✨Tip Number 3
Don’t forget to showcase your soft skills! Building relationships is key in this role, so be ready to share examples of how you've successfully supported customers in the past. We want to see your empathy and problem-solving skills shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Income Recovery Specialist role!
We think you need these skills to ace Income Recovery Specialist - Social Housing (Hybrid) in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and arrears recovery. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about income recovery and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Customer Support Skills: Since this role involves supporting customers with their arrears, make sure to highlight any experience you have in customer service or relationship management. We’re looking for someone who can build trust and rapport!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture!
How to prepare for a job interview at Karbon Homes
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and income recovery. Familiarise yourself with the specific challenges faced in arrears recovery and be ready to discuss how you've tackled similar issues in the past.
✨Showcase Your Relationship-Building Skills
This role is all about developing relationships with customers. Prepare examples of how you've successfully supported clients in managing their arrears and how you've built rapport in previous roles.
✨Demonstrate Your Tenancy Management Knowledge
Be ready to talk about effective tenancy management practices. Think about how you can apply your experience to help the housing provider improve their services and support their customers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the Income & Specialist Housing Team and their approach to income recovery. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
