At a Glance
- Tasks: Engage with tenants, conduct visits, and manage low-level anti-social behaviour.
- Company: Join Karbon, a community-focused housing provider in Northumberland.
- Benefits: Enjoy 26 days annual leave, flexible working, and a health cash plan.
- Other info: This is a fixed-term role for one year, covering maternity leave.
- Why this job: Make a real impact in your community while developing your skills.
- Qualifications: Strong communication skills and a full UK driving licence are essential.
The predicted salary is between 29000 - 42000 £ per year.
Come and make a difference at Karbon as a Housing Officer
We\'re looking for a passionate and skilled individual to join us as a Housing Officer in our General Housing Team. This is a great opportunity for someone who wants to make a difference to our customers and the communities they live in.
About The Role
As a Housing Officer at Karbon Homes you\'ll provide an excellent housing and estate management service to our customers and communities. This opportunity will empower you to make a difference to people\'s lives by allocating their home and ensuring the estates are well managed and a safe and secure place for them to thrive.
This role is based in the South Durham area with travel on occasion needed across Teesside.
About You
You will wow us with your enthusiasm and demonstrate that you have the ability, attitude and interpersonal skills to build strong and effective relationships with customers and colleagues and support the work of Karbon in our communities.
It goes without saying that you will have good organisation, time management and ICT skills. But most importantly you\'ll be great with people.
Working With Us
You’ll be part of our South Durham and Teesside Housing Team, led by Lesley Dowell, Housing Team Manager. If you\'d like to know more about the role, feel free to reach out to Lesley at lesley.dowell@karbonhomes.co.uk or call 07808 530395.
Key Details
- Housing Officer - permanent role
- Salary is £35,995 per annum plus a Karbon car payment of £2,317 per annum
- Location: Gosforth, Stanley, Teesside (to be agreed)
- Regular travel will be required
- 37 Hours per week with agile working
We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they\'re applying for.
The role you\'re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.
Why Join Us
We offer a generous benefits package to support your wellbeing and development, including:
- 26 days annual leave (rising to 31 after 3 years)
- Birthday leave
- Occupational pension
- Health cash plan
- Flexible benefits pot
- Access to funding for qualifications, conferences, and learning events
Ready To Apply
If this sounds like the role for you, apply now via our website: https://www.karbonhomes.co.uk/careers/
We love seeing the real you in your application. It\'s fine to use AI tools for things like polishing grammar or improving formatting—but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.
Key Dates
Closing date for applications: Sunday 8 February 2026
We may close the advert early if we receive a high volume of strong applications—so don\'t wait too long to apply!
Interview date: around 23 February 2026
We’re Inclusive
We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.
Need a reasonable adjustment to apply? Contact us at recruitment@karbonhomes.co.uk
A Note for Recruitment Agencies
We\'re lucky to have a great Preferred Supplier List (PSL) in place, so we\'re not looking for additional agency support right now. Thanks for understanding—we\'ve got this covered!
Housing Officer in North East employer: Karbon Homes
At Karbon, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. As a Housing Officer in the beautiful North East of Northumberland, you'll enjoy a competitive salary, generous benefits including up to 31 days of annual leave, and opportunities for professional development through qualification funding. Join us in making a meaningful impact in our communities while enjoying agile working arrangements and a collaborative team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in North East
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Karbon Homes, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Karbon Homes and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Housing Officer in North East
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Karbon Homes and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Karbon Homes
✨Get to Know Public Sector Values
Before your interview with Karbon Homes, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Karbon Homes.
